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Showing results 18 to 34 of 34 < previous 
Issue DateTitleInvolved Person(s)
2016Neue Ordnung schaffen : Lean Transformation in der Praxis am Beispiel des Inselspitals BernAngerer, Alfred; Brand, Tim; Hollenstein, Eva
2017One cert fits all? : challenges of assessing care excellence in health organizations : insights from the research project “Swiss care excellence certificate”Liberatore, Florian; Hollenstein, Eva; Kriech, Sarah; Betschon, Elsbeth; Hahn, Sabine, et al
2018Patient-experience based organizational learning : criteria for a patient satisfaction measure as an effective indicator in home care settingsLiberatore, Florian; Schmelzer-Kriech, Sarah; Hollenstein, Eva; Schaffert, René; Dratva, Julia
2016Patientenfokussierung und Effizienz als Widerspruch? : PiZ - Der Patient im Zentrum am Universitätsspital BaselRüther-Wolf, Katharina; Angerer, Alfred; Hollenstein, Eva; Schmidt, Robin
1-Jul-2020Potenziale von Lean Management in der Hausarztmedizin : die Praxis der ZukunftHollenstein, Eva; Marquard, Jeannine; Steiner, Markus; Angerer, Alfred
2020Prozessinnovation in der Praxis : die Anwendung der Lean-Methode auf ArztpraxenAngerer, Alfred; Hollenstein, Eva
2018Rate your home care nurse : methodological challenges in measuring patient satisfaction with home care servicesLiberatore, Florian; Schmelzer-Kriech, Sarah; Hollenstein, Eva; Schaffert, René; Dratva, Julia
2016Das Schweizer Spitalwesen : Eine Managementperspektive, Edition 2016 - 2017Angerer, Alfred; Hollenstein, Eva; Liberatore, Florian
2019Sensitive to critical incidents : the development and validation of the Swiss CSI-HC : a client satisfaction measure for homecare services in SwitzerlandHollenstein, Eva; Schmelzer, Sarah; Liberatore, Florian
2016Spread the word : a replication and theoretical extension of a Word-of-Mouth model of consumer behavior with regard to the context of HIV prevention campaignsBrand, Tim; Liberatore, Florian; Hollenstein, Eva; Angerer, Alfred
Jul-2020Task Shifting in der inter-professionellen ZusammenarbeitSchmelzer, Sarah; Hollenstein, Eva; Stahl, Johanna; Wirz, Markus; Huber, Marion, et al
2019The development and validation of the Swiss CSI-HC : a client satisfaction measure for homecare services in SwitzerlandHollenstein, Eva; Schmelzer-Kriech, Sarah; Liberatore, Florian
2016The impact of sanction fear on prosocial intentions using the example of clinical trainingAngerer, Alfred; Liberatore, Florian; Hollenstein, Eva
2020The impact of task shifting on perceived working conditions and interprofessional collaboration of health professionals : evidence from implementing two task shifting in a Swiss hospitalSchmelzer, Sarah; Hollenstein, Eva; Huber, Marion; Nast, Irina; Wirz, Markus, et al
20-Apr-2022Together yet apart : remedies for tensions between volunteers and health care professionals in interprofessional collaborationvon Schnurbein, Georg; Hollenstein, Eva; Arnold, Nicholas; Liberatore, Florian
2017Zertifizierungen im Bereich Qualitätsmanagement Pflege aus betriebswirtschaftlicher Sicht : eine kritische Analyse und Ableitung von Handlungsempfehlungen für die Gestaltung von ZertifizierungsverfahrenLiberatore, Florian; Hollenstein, Eva; Kriech, Sarah; Angerer, Alfred
2017Zukunftsperspektiven des Schweizer SpitalwesensAngerer, Alfred; Hollenstein, Eva; Liberatore, Florian