|Publication type:||Article in scientific journal|
|Type of review:||Peer review (publication)|
|Title:||“Getting the two to dance” : how intra-organizational readiness fosters collaboration quality between hospitals and health insurance providers|
|Published in:||American Journal of Management|
|Publisher / Ed. Institution:||North American Business Press|
|Subject (DDC):||362: Health and social services|
|Abstract:||According to the health-value chain concept, collaborations can optimize the interaction processes between actors of healthcare systems. This paper focuses on assessing the perceived inter-organizational collaboration quality between Swiss hospitals and health insurance providers and on assessing is influencing intra-organizational factors. A conceptual framework is proposed to understand the perceived quality of collaboration and applied on a survey with Swiss hospital/insurance employees. The results from a regression analysis support the hypotheses on intra-organizational readiness factors: for practitioners it is recommended to increase the three readiness dimensions Proficiency, Willingness and Empowerment, as they play a major role on the perceived collaboration-quality.|
|Fulltext version:||Published version|
|License (according to publishing contract):||Licence according to publishing contract|
|Departement:||School of Management and Law|
|Organisational Unit:||Winterthur Institute of Health Economics (WIG)|
|Appears in collections:||Publikationen School of Management and Law|
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