Please use this identifier to cite or link to this item:
https://doi.org/10.21256/zhaw-4842| Publication type: | Conference paper |
| Type of review: | Editorial review |
| Title: | New mobile service development process |
| Authors: | Hutter, Hans-Peter Ahlenstorf, Andreas |
| DOI: | 10.21256/zhaw-4842 10.1007/978-3-319-58637-3_17 |
| Proceedings: | Design, User Experience, and Usability: Designing Pleasurable Experiences : 6th International Conference, DUXU 2017, Held as Part of HCI International 2017, Vancouver, BC, Canada, July 9-14, 2017, Proceedings, Part II |
| Editors of the parent work: | Marcus, Aaron Wang, Wentao |
| Page(s): | 221 |
| Pages to: | 232 |
| Conference details: | International Conference of Design, User Experience, and Usability (DUXU 2017), Vancouver, Canada, 9-14 July 2017 |
| Issue Date: | 2017 |
| Series: | Lecture Notes in Computer Science |
| Series volume: | 10289 |
| Publisher / Ed. Institution: | Springer |
| ISBN: | 978-3-319-58637-3 978-3-319-58636-6 |
| Language: | English |
| Subjects: | Process; Service; Design; Mobile |
| Subject (DDC): | 004: Computer science |
| Abstract: | Mobile applications play an ever growing role in everybody’s life around our globe and the leading app stores currently offer more than 2 million different apps each for their users. It is well accepted that the usage context is much more important in the UI and UX design of these apps than when designing desktop applications. It is important to realize that a lot of these apps are part of a mobile service that defines their usage context and the UX of the mobile app is not only determined by the interaction with it but by the value creation of the whole service. We therefore propose in this paper a joint service and app design process that not only optimizes the user interaction with the mobile app but also the UX of the whole service in order to provide an optimal value proposition to the service customer of the mobile service. |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/12145 |
| Fulltext version: | Published version |
| License (according to publishing contract): | Licence according to publishing contract |
| Departement: | School of Engineering |
| Organisational Unit: | Institute of Computer Science (InIT) |
| Published as part of the ZHAW project: | PESCO-Plattform für den Austausch von Services mit Entwicklungsländern |
| Appears in collections: | Publikationen School of Engineering |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 2017_Hutter_New_Mobile_Service_Development_Process.pdf | 2.91 MB | Adobe PDF |  View/Open |
Show full item record
Hutter, H.-P., & Ahlenstorf, A. (2017). New mobile service development process [Conference paper]. In A. Marcus & W. Wang (Eds.), Design, User Experience, and Usability: Designing Pleasurable Experiences : 6th International Conference, DUXU 2017, Held as Part of HCI International 2017, Vancouver, BC, Canada, July 9-14, 2017, Proceedings, Part II (pp. 221–232). Springer. https://doi.org/10.21256/zhaw-4842
Hutter, H.-P. and Ahlenstorf, A. (2017) ‘New mobile service development process’, in A. Marcus and W. Wang (eds) Design, User Experience, and Usability: Designing Pleasurable Experiences : 6th International Conference, DUXU 2017, Held as Part of HCI International 2017, Vancouver, BC, Canada, July 9-14, 2017, Proceedings, Part II. Springer, pp. 221–232. Available at: https://doi.org/10.21256/zhaw-4842.
H.-P. Hutter and A. Ahlenstorf, “New mobile service development process,” in Design, User Experience, and Usability: Designing Pleasurable Experiences : 6th International Conference, DUXU 2017, Held as Part of HCI International 2017, Vancouver, BC, Canada, July 9-14, 2017, Proceedings, Part II, 2017, pp. 221–232. doi: 10.21256/zhaw-4842.
HUTTER, Hans-Peter und Andreas AHLENSTORF, 2017. New mobile service development process. In: Aaron MARCUS und Wentao WANG (Hrsg.), Design, User Experience, and Usability: Designing Pleasurable Experiences : 6th International Conference, DUXU 2017, Held as Part of HCI International 2017, Vancouver, BC, Canada, July 9-14, 2017, Proceedings, Part II. Conference paper. Springer. 2017. S. 221–232. ISBN 978-3-319-58637-3
Hutter, Hans-Peter, and Andreas Ahlenstorf. 2017. “New Mobile Service Development Process.” Conference paper. In Design, User Experience, and Usability: Designing Pleasurable Experiences : 6th International Conference, DUXU 2017, Held as Part of HCI International 2017, Vancouver, BC, Canada, July 9-14, 2017, Proceedings, Part II, edited by Aaron Marcus and Wentao Wang, 221–32. Springer. https://doi.org/10.21256/zhaw-4842.
Hutter, Hans-Peter, and Andreas Ahlenstorf. “New Mobile Service Development Process.” Design, User Experience, and Usability: Designing Pleasurable Experiences : 6th International Conference, DUXU 2017, Held as Part of HCI International 2017, Vancouver, BC, Canada, July 9-14, 2017, Proceedings, Part II, edited by Aaron Marcus and Wentao Wang, Springer, 2017, pp. 221–32, https://doi.org/10.21256/zhaw-4842.
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.