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dc.contributor.authorAngerer, Alfred-
dc.contributor.authorSchmidt, Robin-
dc.contributor.authorBrand, Tim-
dc.contributor.authorLiberatore, Florian-
dc.date.accessioned2018-11-15T13:56:34Z-
dc.date.available2018-11-15T13:56:34Z-
dc.date.issued2017-
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/12826-
dc.description.abstractBackground: Researchers have proposed the health value chain concept to improve the overall quality, speed and cost effectiveness of healthcare systems. A key objective is to optimize the interaction processes between the actors. This optimization can only be achieved through collaborations between the actors. This paper focuses on assessing the perceived interorganizational collaboration quality between Swiss hospitals and health insurance providers and assessing its influencing intra-organizational factors. Methodology: A conceptual framework is proposed to understand the following three antecedents of perceived Quality of Collaboration: Proficiency, Willingness and Empowerment. Subsequently, hypotheses are developed based on this conceptual model and tested using a survey conducted with 60 Swiss hospital and health insurance employees. Findings: The results from a regression analysis provide support for our hypotheses on intra-organizational readiness factors; high levels of perceived Proficiency, Willingness and Empowerment tend to be related to higher levels of the perceived Quality of Collaboration. While the readiness level among our survey participants is high for the Willingness construct, the other two dimensions show major improvement potential. Practical Implications: This paper derives recommendations to improve the three readiness dimensions Proficiency, Willingness and Empowerment. This improvement is key because those three dimensions have a major influence on the perceived quality of their collaboration initiatives. Research Implication: A more quantitative performance approach should be developed to assess the outcome quality of collaboration in health value chains.de_CH
dc.language.isodede_CH
dc.rightsLicence according to publishing contractde_CH
dc.subjectHealthcarede_CH
dc.subjectCollaborationde_CH
dc.subjectReadinessde_CH
dc.subject.ddc362.11: Krankenhäuser und verwandte Einrichtungende_CH
dc.title“Getting the two to dance” : how intra-organizational readiness fosters collaboration quality between hospitals and health insurance providersde_CH
dc.typeKonferenz: Paperde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Management and Lawde_CH
zhaw.organisationalunitWinterthurer Institut für Gesundheitsökonomie (WIG)de_CH
zhaw.conference.details17th EURAM Annual Conference, Glasgow, Scotland, 21-24 June 2017de_CH
zhaw.funding.euNode_CH
zhaw.originated.zhawYesde_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.publication.reviewPeer review (Abstract)de_CH
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Angerer, A., Schmidt, R., Brand, T., & Liberatore, F. (2017). “Getting the two to dance” : how intra-organizational readiness fosters collaboration quality between hospitals and health insurance providers. 17th EURAM Annual Conference, Glasgow, Scotland, 21-24 June 2017.
Angerer, A. et al. (2017) ‘“Getting the two to dance” : how intra-organizational readiness fosters collaboration quality between hospitals and health insurance providers’, in 17th EURAM Annual Conference, Glasgow, Scotland, 21-24 June 2017.
A. Angerer, R. Schmidt, T. Brand, and F. Liberatore, ““Getting the two to dance” : how intra-organizational readiness fosters collaboration quality between hospitals and health insurance providers,” in 17th EURAM Annual Conference, Glasgow, Scotland, 21-24 June 2017, 2017.
ANGERER, Alfred, Robin SCHMIDT, Tim BRAND und Florian LIBERATORE, 2017. “Getting the two to dance” : how intra-organizational readiness fosters collaboration quality between hospitals and health insurance providers. In: 17th EURAM Annual Conference, Glasgow, Scotland, 21-24 June 2017. Conference paper. 2017
Angerer, Alfred, Robin Schmidt, Tim Brand, and Florian Liberatore. 2017. ““Getting the two to dance” : how intra-organizational readiness fosters collaboration quality between hospitals and health insurance providers.” Conference paper. In 17th EURAM Annual Conference, Glasgow, Scotland, 21-24 June 2017.
Angerer, Alfred, et al. ““Getting the two to dance” : how intra-organizational readiness fosters collaboration quality between hospitals and health insurance providers.” 17th EURAM Annual Conference, Glasgow, Scotland, 21-24 June 2017, 2017.


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