Publication type: | Conference other |
Type of review: | Peer review (abstract) |
Title: | The impact of process and change management practices on hospitals´ operations performance and staff satisfaction |
Authors: | Angerer, Alfred Früh, Michael |
Conference details: | 13th EURAM Annual Conference, Istanbul, Turkey, 26-29 June 2013 |
Issue Date: | 2013 |
Language: | English |
Subjects: | Change management; Lean management; Operations management; Process management; Switzerland; Hospital |
Subject (DDC): | 362.11: Hospitals and related institutions |
URI: | https://digitalcollection.zhaw.ch/handle/11475/13760 |
Fulltext version: | Published version |
License (according to publishing contract): | Licence according to publishing contract |
Departement: | School of Management and Law |
Organisational Unit: | Winterthur Institute of Health Economics (WIG) |
Appears in collections: | Publikationen School of Management and Law |
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Angerer, A., & Früh, M. (2013). The impact of process and change management practices on hospitals´ operations performance and staff satisfaction. 13th EURAM Annual Conference, Istanbul, Turkey, 26-29 June 2013.
Angerer, A. and Früh, M. (2013) ‘The impact of process and change management practices on hospitals´ operations performance and staff satisfaction’, in 13th EURAM Annual Conference, Istanbul, Turkey, 26-29 June 2013.
A. Angerer and M. Früh, “The impact of process and change management practices on hospitals´ operations performance and staff satisfaction,” in 13th EURAM Annual Conference, Istanbul, Turkey, 26-29 June 2013, 2013.
ANGERER, Alfred und Michael FRÜH, 2013. The impact of process and change management practices on hospitals´ operations performance and staff satisfaction. In: 13th EURAM Annual Conference, Istanbul, Turkey, 26-29 June 2013. Conference presentation. 2013
Angerer, Alfred, and Michael Früh. 2013. “The Impact of Process and Change Management Practices on Hospitals´ Operations Performance and Staff Satisfaction.” Conference presentation. In 13th EURAM Annual Conference, Istanbul, Turkey, 26-29 June 2013.
Angerer, Alfred, and Michael Früh. “The Impact of Process and Change Management Practices on Hospitals´ Operations Performance and Staff Satisfaction.” 13th EURAM Annual Conference, Istanbul, Turkey, 26-29 June 2013, 2013.
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