Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-22790
Publication type: Article in scientific journal
Type of review: Peer review (publication)
Title: On the identification, evaluation and treatment of risks in smart homes : a systematic literature review
Authors: Iten, Raphael
Wagner, Joël
Zeier Röschmann, Angela
et. al: No
DOI: 10.3390/risks9060113
10.21256/zhaw-22790
Published in: Risks
Volume(Issue): 9
Issue: 6
Page(s): 113
Issue Date: 2021
Publisher / Ed. Institution: MDPI
ISSN: 2227-9091
Language: English
Subjects: Insurance; Risk evaluation; Risk identification; Risk treatment
Subject (DDC): 360: Social problems and social insurance
Abstract: The emergence of smart technologies in homes comes with various services and functions for everyday life. While a smart home (SH) is associated with great potential in terms of comfort and risk treatment, it also introduces new and alters existing risks. Despite a growing number of academic studies on SH risks, research is fragmented with regard to its focus on certain disciplines and is still rather technology-focused. In this paper, we fill this gap by providing a comprehensive understanding of relevant risks through a systematic literature review. Following the guidelines of the PRISMA reporting protocol, we search 1196 academic and practitioners’ publications related to household risks or risk perceptions of SH users. A final set of 59 records results in three main themes. They include (1) a synthesis of pre-existing and emerging risks sketching the new risk landscape of SH households, (2) a discussion of the prevailing risk evaluation methods, and (3) a presentation of SH-related risk treatment options with a particular emphasis on insurance. We specify the influence of SH on risks and risk perception, and highlight the relevance of analyzing the interconnection of risks in complex systems, such as SH. Our review lays the basis for assessing SH risks and for enabling more comprehensive and effective risk management optimization.
URI: https://digitalcollection.zhaw.ch/handle/11475/22790
Fulltext version: Published version
License (according to publishing contract): CC BY 4.0: Attribution 4.0 International
Departement: School of Management and Law
Organisational Unit: Institute for Risk & Insurance (IRI)
Appears in collections:Publikationen School of Management and Law

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Iten, R., Wagner, J., & Zeier Röschmann, A. (2021). On the identification, evaluation and treatment of risks in smart homes : a systematic literature review. Risks, 9(6), 113. https://doi.org/10.3390/risks9060113
Iten, R., Wagner, J. and Zeier Röschmann, A. (2021) ‘On the identification, evaluation and treatment of risks in smart homes : a systematic literature review’, Risks, 9(6), p. 113. Available at: https://doi.org/10.3390/risks9060113.
R. Iten, J. Wagner, and A. Zeier Röschmann, “On the identification, evaluation and treatment of risks in smart homes : a systematic literature review,” Risks, vol. 9, no. 6, p. 113, 2021, doi: 10.3390/risks9060113.
ITEN, Raphael, Joël WAGNER und Angela ZEIER RÖSCHMANN, 2021. On the identification, evaluation and treatment of risks in smart homes : a systematic literature review. Risks. 2021. Bd. 9, Nr. 6, S. 113. DOI 10.3390/risks9060113
Iten, Raphael, Joël Wagner, and Angela Zeier Röschmann. 2021. “On the Identification, Evaluation and Treatment of Risks in Smart Homes : A Systematic Literature Review.” Risks 9 (6): 113. https://doi.org/10.3390/risks9060113.
Iten, Raphael, et al. “On the Identification, Evaluation and Treatment of Risks in Smart Homes : A Systematic Literature Review.” Risks, vol. 9, no. 6, 2021, p. 113, https://doi.org/10.3390/risks9060113.


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