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Publication type: Conference paper
Type of review: Peer review (publication)
Title: Smart dust for smart(er) industrial product-service-systems : three strategies and their application
Authors: Holler, Manuel
van Giffen, Benjamin
Barth, Linard
Fuchs, Rainer
et. al: No
DOI: 10.1007/978-3-030-72090-2_2
Proceedings: Smart services summit : digital as an enabler for smart service business development
Editors of the parent work: West, Shaun
Meierhofer, Jürg
Ganz, Christopher
Page(s): 15
Pages to: 20
Conference details: Third Smart Services Summit 2020, Zurich (online), 23 October - 23 December 2020
Issue Date: 2021
Series: Progress in IS
Publisher / Ed. Institution: Springer
ISBN: 978-3-030-72089-6
Language: English
Subjects: Application; Conceptual research; Industrial PSS
Subject (DDC): 658.5: Production management
Abstract: The nascent technology of smart dust—miniaturized sensor networks—promises high value to advance industrial product-service-systems. While previous studies have identified smart dust as source for product and service innovation, the pathways from an initial offering to smart dust-enhanced product-service-systems have received scant attention. The present work in the scope of a Swiss National Science Foundation project on the economic potentials of this technology aims to conceptualize and apply strategies for smart dust-enhanced product-service-systems. This conceptual research resulted in the three pathways (1) product-driven strategy, (2) service-driven strategy and (3) holistic strategy which could be successfully mapped to the use case “Monitoring of structures“. In closing, this emerging technology helps to make industrial product-service-systems more customer- and user-oriented as called by recent voices. To science, we introduce smart dust in the field of product-service-systems and offer a first systemization of pathways, thus contribute to the product-service-systems engineering knowledge base. To practice, we provide useful approaches to be applied at a strategy level to push the servitization in manufacturing forward.
Fulltext version: Accepted version
License (according to publishing contract): Licence according to publishing contract
Restricted until: 2022-06-26
Departement: School of Management and Law
Organisational Unit: Institute of Marketing Management (IMM)
Appears in collections:Publikationen School of Management and Law

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