Please use this identifier to cite or link to this item:
https://doi.org/10.21256/zhaw-24529Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Andermatt, Kevin C. | - |
| dc.contributor.author | Göldi, Ramon A. | - |
| dc.date.accessioned | 2022-03-10T15:18:21Z | - |
| dc.date.available | 2022-03-10T15:18:21Z | - |
| dc.date.issued | 2018 | - |
| dc.identifier.issn | 2632-9255 | de_CH |
| dc.identifier.uri | https://digitalcollection.zhaw.ch/handle/11475/24529 | - |
| dc.description.abstract | Because of the Schaffhausen population’s needs regarding more flexibility of authorities, an augmented importance of online services and increases in (cyber) security awareness, the e-government committee (eGov-Kernteam) of the Canton of Schaffhausen decided to pilot the electronic identity Schaffhauser eID+ to ultimately allow for efficient and effective Smart Government processes.* The aim of this practice article is to show how the Canton of Schaffhausen adopted a co-design approach to introduce its electronic identity and to set out key findings regarding the introduction of a technology-based public service innovation. Based on the strategic approach of a ‘testing laboratory’, co-design methodology was used through conducting usability tests and semi-structured interviews with selected individuals. The optimization suggestions collected were subsequently evaluated and reintegrated. Furthermore, the collected data were used to analyze the acceptance of the Schaffhauser eID+. This piloting procedure in cooperation with citizens unites several advantages: modest budgets, rapid and more targeted product changes and, in the sense of co-design, positive spillovers with regard to acceptance and legitimacy. In reference to Smart Government and to ensure ongoing civic participation, the co-design approach should also be considered in the further development of any E-ID or Smart Government project. | de_CH |
| dc.language.iso | en | de_CH |
| dc.publisher | Ubiquity Press | de_CH |
| dc.relation.ispartof | Swiss Yearbook of Administrative Sciences | de_CH |
| dc.rights | http://creativecommons.org/licenses/by/4.0/ | de_CH |
| dc.subject | Co-design | de_CH |
| dc.subject | Electronic identity | de_CH |
| dc.subject | Participation | de_CH |
| dc.subject | Public service innovation | de_CH |
| dc.subject | E-Government | de_CH |
| dc.subject | Smart Government | de_CH |
| dc.subject | Technology acceptance | de_CH |
| dc.subject.ddc | 350: Öffentliche Verwaltung | de_CH |
| dc.title | Introducing an electronic identity : the co-design approach in the Canton of Schaffhausen | de_CH |
| dc.type | Beitrag in wissenschaftlicher Zeitschrift | de_CH |
| dcterms.type | Text | de_CH |
| zhaw.departement | School of Management and Law | de_CH |
| zhaw.organisationalunit | Institut für Verwaltungs-Management (IVM) | de_CH |
| dc.identifier.doi | 10.5334/ssas.122 | de_CH |
| dc.identifier.doi | 10.21256/zhaw-24529 | - |
| zhaw.funding.eu | No | de_CH |
| zhaw.issue | 1 | de_CH |
| zhaw.originated.zhaw | Yes | de_CH |
| zhaw.pages.end | 50 | de_CH |
| zhaw.pages.start | 41 | de_CH |
| zhaw.publication.status | publishedVersion | de_CH |
| zhaw.volume | 9 | de_CH |
| zhaw.publication.review | Peer review (Publikation) | de_CH |
| zhaw.author.additional | No | de_CH |
| zhaw.display.portrait | Yes | de_CH |
| Appears in collections: | Publikationen School of Management and Law | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 2018_Andermatt-etal_Electronic-identity-Co-design-approach-SH.pdf | 1.28 MB | Adobe PDF |  View/Open |
Show simple item record
Andermatt, K. C., & Göldi, R. A. (2018). Introducing an electronic identity : the co-design approach in the Canton of Schaffhausen. Swiss Yearbook of Administrative Sciences, 9(1), 41–50. https://doi.org/10.5334/ssas.122
Andermatt, K.C. and Göldi, R.A. (2018) ‘Introducing an electronic identity : the co-design approach in the Canton of Schaffhausen’, Swiss Yearbook of Administrative Sciences, 9(1), pp. 41–50. Available at: https://doi.org/10.5334/ssas.122.
K. C. Andermatt and R. A. Göldi, “Introducing an electronic identity : the co-design approach in the Canton of Schaffhausen,” Swiss Yearbook of Administrative Sciences, vol. 9, no. 1, pp. 41–50, 2018, doi: 10.5334/ssas.122.
ANDERMATT, Kevin C. und Ramon A. GÖLDI, 2018. Introducing an electronic identity : the co-design approach in the Canton of Schaffhausen. Swiss Yearbook of Administrative Sciences. 2018. Bd. 9, Nr. 1, S. 41–50. DOI 10.5334/ssas.122
Andermatt, Kevin C., and Ramon A. Göldi. 2018. “Introducing an Electronic Identity : The Co-Design Approach in the Canton of Schaffhausen.” Swiss Yearbook of Administrative Sciences 9 (1): 41–50. https://doi.org/10.5334/ssas.122.
Andermatt, Kevin C., and Ramon A. Göldi. “Introducing an Electronic Identity : The Co-Design Approach in the Canton of Schaffhausen.” Swiss Yearbook of Administrative Sciences, vol. 9, no. 1, 2018, pp. 41–50, https://doi.org/10.5334/ssas.122.
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