Business process management : are you ready for the future?

Minonne, Clemente; Turner, Geoff

doi:10.1002/kpm.1388

Publication type:	Article in scientific journal
Type of review:	Peer review (publication)
Title:	Business process management : are you ready for the future?
Authors:	Minonne, Clemente Turner, Geoff
DOI:	10.1002/kpm.1388
Published in:	Knowledge and Process Management
Volume(Issue):	19
Issue:	3
Page(s):	111
Pages to:	120
Issue Date:	2012
Publisher / Ed. Institution:	Wiley
ISSN:	1092-4604
Language:	English
Subject (DDC):	658.4: Executive Management
Abstract:	Business process management is the discipline that encompasses the analysis, modelling, implementation, execution, monitoring/control and continuous improvement of business processes. Methods and models developed for this management activity offer wide-ranging assistance to, and potential for, most organisations, yet even a general awareness of them seems to be non-existent in many organisations. An empirical study, conducted in the German-speaking region of Europe, gathered useful data on issues relating to current and future investment in business process management, including initiatives in the field of business process outsourcing. Analysis of that data allows for the critical interpretation of the current viewpoint of this business discipline as well as providing some interesting new insights into applications in use, level of maturity, realised benefits and outsourcing opportunities. A bright future exists for business process management as long as the most significant hurdle, the failure to link the discipline with organisational strategy, is overcome. The pathway to achieve this lies in the development of a reliable and effective performance measurement system that, for the most part, will be unique to each organisation.
URI:	https://digitalcollection.zhaw.ch/handle/11475/8493
Fulltext version:	Published version
License (according to publishing contract):	Licence according to publishing contract
Departement:	School of Management and Law
Organisational Unit:	Institute of Business Information Technology (IWI)
Appears in collections:	Publikationen School of Management and Law

Files in This Item:

There are no files associated with this item.

Show full item record

Minonne, C., & Turner, G. (2012). Business process management : are you ready for the future? Knowledge and Process Management, 19(3), 111–120. https://doi.org/10.1002/kpm.1388

Minonne, C. and Turner, G. (2012) ‘Business process management : are you ready for the future?’, Knowledge and Process Management, 19(3), pp. 111–120. Available at: https://doi.org/10.1002/kpm.1388.

C. Minonne and G. Turner, “Business process management : are you ready for the future?,” Knowledge and Process Management, vol. 19, no. 3, pp. 111–120, 2012, doi: 10.1002/kpm.1388.

MINONNE, Clemente und Geoff TURNER, 2012. Business process management : are you ready for the future? Knowledge and Process Management. 2012. Bd. 19, Nr. 3, S. 111–120. DOI 10.1002/kpm.1388

Minonne, Clemente, and Geoff Turner. 2012. “Business Process Management : Are You Ready for the Future?” Knowledge and Process Management 19 (3): 111–20. https://doi.org/10.1002/kpm.1388.

Minonne, Clemente, and Geoff Turner. “Business Process Management : Are You Ready for the Future?” Knowledge and Process Management, vol. 19, no. 3, 2012, pp. 111–20, https://doi.org/10.1002/kpm.1388.