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dc.contributor.authorDruhmann, Carsten K.-
dc.contributor.authorZingg, Marianne-
dc.date.accessioned2018-09-27T06:06:37Z-
dc.date.available2018-09-27T06:06:37Z-
dc.date.issued2014-
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/11102-
dc.description.abstractThis research paper explores the critical success factors for a contract with budgetary control service providers in facility management. Today, for most contracts in Europe (especially in Switzerland), the client side is responsible for the budget and the spending decision. Commonly the provider is not motivated to achieve savings for the client, since the provider would earn less. The paper focuses on the reasons for a contract with budgetary control for the client, as well as for the provider, along with how the relationship between the two parties is influenced. The background theory provides information on contracts in FM and incentive systems. These elements form the guiding structure for the empirical research, based on a qualitative case study approach. Semi structured interviews were conducted to gain information of the practise. This information is compared to the background theory and discussed to deliver tangible results for client and provider. The results gained state reasons to handover budgetary control to the provider as security in planning and keeping to the budget. Furthermore, it can be said, that a main part for a successful contract with budgetary control are the tender documents provided by the client, including definitions and strategies along with knowledge of the building(s).de_CH
dc.language.isoende_CH
dc.rightsLicence according to publishing contractde_CH
dc.subjectBudgetary controlde_CH
dc.subjectFM service contractde_CH
dc.subjectClient-provider-relationshipde_CH
dc.subject.ddc658.1: Organisation und Finanzende_CH
dc.subject.ddc658.2: Facility Managementde_CH
dc.titleBudgetary control for external Facility Management service providersde_CH
dc.typeKonferenz: Paperde_CH
dcterms.typeTextde_CH
zhaw.departementLife Sciences und Facility Managementde_CH
zhaw.organisationalunitInstitut für Facility Management (IFM)de_CH
zhaw.conference.detailsIFMA World WorkPlace Conference 2014, New Orleans, USA, 17-19 September 2014de_CH
zhaw.funding.euNode_CH
zhaw.originated.zhawYesde_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
zhaw.title.proceedingsProceedings IFMA WorldWorkPlace Conference 2014, New Orleansde_CH
Appears in collections:Publikationen Life Sciences und Facility Management

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Druhmann, C. K., & Zingg, M. (2014). Budgetary control for external Facility Management service providers. Proceedings IFMA WorldWorkPlace Conference 2014, New Orleans.
Druhmann, C.K. and Zingg, M. (2014) ‘Budgetary control for external Facility Management service providers’, in Proceedings IFMA WorldWorkPlace Conference 2014, New Orleans.
C. K. Druhmann and M. Zingg, “Budgetary control for external Facility Management service providers,” in Proceedings IFMA WorldWorkPlace Conference 2014, New Orleans, 2014.
DRUHMANN, Carsten K. und Marianne ZINGG, 2014. Budgetary control for external Facility Management service providers. In: Proceedings IFMA WorldWorkPlace Conference 2014, New Orleans. Conference paper. 2014
Druhmann, Carsten K., and Marianne Zingg. 2014. “Budgetary Control for External Facility Management Service Providers.” Conference paper. In Proceedings IFMA WorldWorkPlace Conference 2014, New Orleans.
Druhmann, Carsten K., and Marianne Zingg. “Budgetary Control for External Facility Management Service Providers.” Proceedings IFMA WorldWorkPlace Conference 2014, New Orleans, 2014.


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