Full metadata record
DC Field | Value | Language |
---|---|---|
dc.contributor.author | Müller, Steffen | - |
dc.contributor.author | Ivens, Björn Sven | - |
dc.date.accessioned | 2018-11-08T15:54:04Z | - |
dc.date.available | 2018-11-08T15:54:04Z | - |
dc.date.issued | 2010 | - |
dc.identifier.uri | https://digitalcollection.zhaw.ch/handle/11475/12661 | - |
dc.description.abstract | Over the past decades there has been a move towards cooperative purchasing practices as companies become more dependent on their suppliers. At the same time, most companies do not assess how satisfied their suppliers are with their business relationship. We develop an instrument to measure supplier satisfaction and apply it to a manufacturer of electronic components and its suppliers. Moreover, we show that supplier satisfaction has a significant impact on relationship growth. | de_CH |
dc.format.extent | 14 | de_CH |
dc.language.iso | en | de_CH |
dc.publisher | Otto-Friedrich-Universität Bamberg | de_CH |
dc.relation.ispartofseries | Working Paper Series | de_CH |
dc.rights | Licence according to publishing contract | de_CH |
dc.subject | Supplier | de_CH |
dc.subject | Satisfaction | de_CH |
dc.subject | Growth | de_CH |
dc.subject | Relationship | de_CH |
dc.subject.ddc | 658: Allgemeines Management | de_CH |
dc.title | The impact of supplier satisfaction on relationship growth : an exploratory study | de_CH |
dc.type | Working Paper – Gutachten – Studie | de_CH |
dcterms.type | Text | de_CH |
zhaw.departement | School of Management and Law | de_CH |
zhaw.organisationalunit | Institut für Marketing Management (IMM) | de_CH |
zhaw.publisher.place | Bamberg | de_CH |
zhaw.funding.eu | No | de_CH |
zhaw.originated.zhaw | Yes | de_CH |
zhaw.series.number | 004 | de_CH |
Appears in collections: | Publikationen School of Management and Law |
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Müller, S., & Ivens, B. S. (2010). The impact of supplier satisfaction on relationship growth : an exploratory study. Otto-Friedrich-Universität Bamberg.
Müller, S. and Ivens, B.S. (2010) The impact of supplier satisfaction on relationship growth : an exploratory study. Bamberg: Otto-Friedrich-Universität Bamberg.
S. Müller and B. S. Ivens, “The impact of supplier satisfaction on relationship growth : an exploratory study,” Otto-Friedrich-Universität Bamberg, Bamberg, 2010.
MÜLLER, Steffen und Björn Sven IVENS, 2010. The impact of supplier satisfaction on relationship growth : an exploratory study. Bamberg: Otto-Friedrich-Universität Bamberg
Müller, Steffen, and Björn Sven Ivens. 2010. “The Impact of Supplier Satisfaction on Relationship Growth : An Exploratory Study.” Bamberg: Otto-Friedrich-Universität Bamberg.
Müller, Steffen, and Björn Sven Ivens. The Impact of Supplier Satisfaction on Relationship Growth : An Exploratory Study. Otto-Friedrich-Universität Bamberg, 2010.
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