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  4. Publikationen School of Management and Law
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dc.contributor.authorHodapp, Theresa-
dc.contributor.authorMastronardi, Luca-
dc.contributor.authorKeller, Thomas-
dc.date.accessioned2019-02-07T16:50:11Z-
dc.date.available2019-02-07T16:50:11Z-
dc.date.issued2014-
dc.identifier.isbn978-989-8704-04-7de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/15219-
dc.description.abstractIndependent of the level of IS/IT competencies of a small and medium-sized enterprises (SMEs), almost all enlist the services of an external consultant at some point. External consultants can handle a wide range of tasks. While there is some evidence that external assistance with IT projects is an effective course of action, so far no information has been available on what SMEs pay attention to when choosing their consultants. The aim of the preliminary study was to establish SMEs? selection criteria for hiring IS/IT consultants, to determine what competencies SMEs look for in their external consultants, and to find out if Swiss universities of applied sciences (UAS) are included in their selection process. Interviews were conducted with 15 SMEs, most of which are based in the Swiss cantons of Zurich and Schaffhausen. Findings indicate that selection criteria vary considerably according to the size of the SMEs. The majority have never consulted a UAS.de_CH
dc.language.isoende_CH
dc.publisherIADIS Pressde_CH
dc.rightsLicence according to publishing contractde_CH
dc.subjectSMEde_CH
dc.subjectIADISde_CH
dc.subjectSwissde_CH
dc.subjectUniversityde_CH
dc.subject.ddc004: Informatikde_CH
dc.titleSME selection criteria for external IS/IT consultants, including Swiss Universities of Applied Sciencesde_CH
dc.typeKonferenz: Paperde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Management and Lawde_CH
zhaw.organisationalunitInstitut für Wirtschaftsinformatik (IWI)de_CH
zhaw.conference.details7th IADIS International Conference Information Systems, Madrid, Spain, 28 February - 2 March 2014de_CH
zhaw.funding.euNode_CH
zhaw.originated.zhawYesde_CH
zhaw.pages.end368de_CH
zhaw.pages.start365de_CH
zhaw.parentwork.editorPowell, Philip-
zhaw.parentwork.editorNunes, Miguel Baptista-
zhaw.parentwork.editorIsaias, Pedro-
zhaw.publication.statuspublishedVersionde_CH
zhaw.publication.reviewEditorial reviewde_CH
zhaw.title.proceedingsInformation systems 2014 : conference proceedingsde_CH
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Hodapp, T., Mastronardi, L., & Keller, T. (2014). SME selection criteria for external IS/IT consultants, including Swiss Universities of Applied Sciences [Conference paper]. In P. Powell, M. B. Nunes, & P. Isaias (Eds.), Information systems 2014 : conference proceedings (pp. 365–368). IADIS Press.
Hodapp, T., Mastronardi, L. and Keller, T. (2014) ‘SME selection criteria for external IS/IT consultants, including Swiss Universities of Applied Sciences’, in P. Powell, M.B. Nunes, and P. Isaias (eds) Information systems 2014 : conference proceedings. IADIS Press, pp. 365–368.
T. Hodapp, L. Mastronardi, and T. Keller, “SME selection criteria for external IS/IT consultants, including Swiss Universities of Applied Sciences,” in Information systems 2014 : conference proceedings, 2014, pp. 365–368.
HODAPP, Theresa, Luca MASTRONARDI und Thomas KELLER, 2014. SME selection criteria for external IS/IT consultants, including Swiss Universities of Applied Sciences. In: Philip POWELL, Miguel Baptista NUNES und Pedro ISAIAS (Hrsg.), Information systems 2014 : conference proceedings. Conference paper. IADIS Press. 2014. S. 365–368. ISBN 978-989-8704-04-7
Hodapp, Theresa, Luca Mastronardi, and Thomas Keller. 2014. “SME Selection Criteria for External IS/IT Consultants, Including Swiss Universities of Applied Sciences.” Conference paper. In Information Systems 2014 : Conference Proceedings, edited by Philip Powell, Miguel Baptista Nunes, and Pedro Isaias, 365–68. IADIS Press.
Hodapp, Theresa, et al. “SME Selection Criteria for External IS/IT Consultants, Including Swiss Universities of Applied Sciences.” Information Systems 2014 : Conference Proceedings, edited by Philip Powell et al., IADIS Press, 2014, pp. 365–68.


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