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https://doi.org/10.21256/zhaw-1492| Publication type: | Conference paper |
| Type of review: | Not specified |
| Title: | Ressourceneffizienz dank Visualisierung von Prozess- und Kennzahlen-Zusammenhängen im Krankenhaus-FM |
| Authors: | Hofer, Susanne Gerber, Nicole |
| DOI: | 10.21256/zhaw-1492 |
| Proceedings: | InServFM Tagungsband |
| Page(s): | 81 |
| Pages to: | 90 |
| Conference details: | InServFM, Frankfurt am Main, Deutschland, 21.-23. Februar 2017 |
| Issue Date: | 2017 |
| Publisher / Ed. Institution: | Verlag Wissenschaftliche Scripten |
| Publisher / Ed. Institution: | Auerbach |
| ISBN: | 978-3-95735-054-1 |
| Language: | German |
| Subjects: | Spital; FM in healthcare; Referenzmodell |
| Subject (DDC): | 362.11: Hospitals and related institutions 658.2: Facility Management |
| Abstract: | In order to comply with the need for more efficiency and effectiveness in hospitals, the non-medical support services have to become more transparent and monitored. In a project of the Institute for Facility Management of the Zurich University of Applied Sciences together with four Swiss hospitals and three business partners, the connection between result-oriented services, (sub-)processes, (parameters of) key performance indicators and their storage location was researched and a reference model was developed. The reference model RemoS itself illustrates the connections amongst the sub-areas and brings together the KPI catalogue KenkaS, the process model PromoS and the application catalogue ApplikaS. |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/1712 |
| Fulltext version: | Published version |
| License (according to publishing contract): | Licence according to publishing contract |
| Departement: | Life Sciences and Facility Management |
| Organisational Unit: | Institute of Facility Management (IFM) |
| Appears in collections: | Publikationen Life Sciences und Facility Management |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 2017_Gerber_Ressourceneffizienz_INservFM.pdf | 5.62 MB | Adobe PDF |  View/Open |
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Hofer, S., & Gerber, N. (2017). Ressourceneffizienz dank Visualisierung von Prozess- und Kennzahlen-Zusammenhängen im Krankenhaus-FM [Conference paper]. InServFM Tagungsband, 81–90. https://doi.org/10.21256/zhaw-1492
Hofer, S. and Gerber, N. (2017) ‘Ressourceneffizienz dank Visualisierung von Prozess- und Kennzahlen-Zusammenhängen im Krankenhaus-FM’, in InServFM Tagungsband. Auerbach: Verlag Wissenschaftliche Scripten, pp. 81–90. Available at: https://doi.org/10.21256/zhaw-1492.
S. Hofer and N. Gerber, “Ressourceneffizienz dank Visualisierung von Prozess- und Kennzahlen-Zusammenhängen im Krankenhaus-FM,” in InServFM Tagungsband, 2017, pp. 81–90. doi: 10.21256/zhaw-1492.
HOFER, Susanne und Nicole GERBER, 2017. Ressourceneffizienz dank Visualisierung von Prozess- und Kennzahlen-Zusammenhängen im Krankenhaus-FM. In: InServFM Tagungsband. Conference paper. Auerbach: Verlag Wissenschaftliche Scripten. 2017. S. 81–90. ISBN 978-3-95735-054-1
Hofer, Susanne, and Nicole Gerber. 2017. “Ressourceneffizienz dank Visualisierung von Prozess- und Kennzahlen-Zusammenhängen im Krankenhaus-FM.” Conference paper. In InServFM Tagungsband, 81–90. Auerbach: Verlag Wissenschaftliche Scripten. https://doi.org/10.21256/zhaw-1492.
Hofer, Susanne, and Nicole Gerber. “Ressourceneffizienz dank Visualisierung von Prozess- und Kennzahlen-Zusammenhängen im Krankenhaus-FM.” InServFM Tagungsband, Verlag Wissenschaftliche Scripten, 2017, pp. 81–90, https://doi.org/10.21256/zhaw-1492.
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