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  2. School of Management and Law
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  4. Publikationen School of Management and Law
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dc.contributor.authorEbert, Nico-
dc.contributor.authorAckermann, Kurt Alexander-
dc.contributor.authorHeinrich, Peter-
dc.date.accessioned2020-06-08T07:19:42Z-
dc.date.available2020-06-08T07:19:42Z-
dc.date.issued2020-
dc.identifier.isbn978-1-4503-6708-0de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/20111-
dc.description.abstractPrivacy policies as a means of communicating with customers still prove ineffective. Researchers have recently suggested that a specific usage context should be considered to make privacy notices more relevant to users. To explore this approach further, we conducted an explorative online survey of privacy concerns and privacy information preferences with 642 participants for two different contexts (loyalty cards and fitness tracking). Our data shows some support for the suggestion that context may be a significant moderator of concerns and preferences. However, the corresponding effects are rather small and limited to specific concerns and information categories. In line with other research, the data supports the known hierarchy of concerns regarding unauthorized secondary use and improper data access, which seem to exceed concerns about erroneous data processing or excessive data collection in both contexts. Furthermore, participants considered information on personal rights and processing purposes more relevant than information on contact persons.de_CH
dc.language.isoende_CH
dc.publisherAssociation for Computing Machineryde_CH
dc.rightsLicence according to publishing contractde_CH
dc.subjectPrivacyde_CH
dc.subjectUser preferencede_CH
dc.subjectPolicyde_CH
dc.subjectPrivacy concernde_CH
dc.subject.ddc005: Computerprogrammierung, Programme und Datende_CH
dc.titleDoes context in privacy communication really matter? : a survey on consumer concerns and preferencesde_CH
dc.typeKonferenz: Paperde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Management and Lawde_CH
zhaw.organisationalunitInstitut für Wirtschaftsinformatik (IWI)de_CH
zhaw.publisher.placeNew Yorkde_CH
dc.identifier.doi10.1145/3313831.3376575de_CH
zhaw.conference.detailsConference on Human Factors in Computing Systems (CHI), Honolulu, USA, 25-30 April 2020de_CH
zhaw.funding.euNode_CH
zhaw.issue448de_CH
zhaw.originated.zhawYesde_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.publication.reviewPeer review (Abstract)de_CH
zhaw.title.proceedingsCHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systemsde_CH
zhaw.author.additionalNode_CH
zhaw.display.portraitYesde_CH
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Ebert, N., Ackermann, K. A., & Heinrich, P. (2020). Does context in privacy communication really matter? : a survey on consumer concerns and preferences [Conference paper]. CHI ’20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, 448. https://doi.org/10.1145/3313831.3376575
Ebert, N., Ackermann, K.A. and Heinrich, P. (2020) ‘Does context in privacy communication really matter? : a survey on consumer concerns and preferences’, in CHI ’20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. New York: Association for Computing Machinery. Available at: https://doi.org/10.1145/3313831.3376575.
N. Ebert, K. A. Ackermann, and P. Heinrich, “Does context in privacy communication really matter? : a survey on consumer concerns and preferences,” in CHI ’20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, 2020, no. 448. doi: 10.1145/3313831.3376575.
EBERT, Nico, Kurt Alexander ACKERMANN und Peter HEINRICH, 2020. Does context in privacy communication really matter? : a survey on consumer concerns and preferences. In: CHI ’20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. Conference paper. New York: Association for Computing Machinery. 2020. ISBN 978-1-4503-6708-0
Ebert, Nico, Kurt Alexander Ackermann, and Peter Heinrich. 2020. “Does Context in Privacy Communication Really Matter? : A Survey on Consumer Concerns and Preferences.” Conference paper. In CHI ’20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. New York: Association for Computing Machinery. https://doi.org/10.1145/3313831.3376575.
Ebert, Nico, et al. “Does Context in Privacy Communication Really Matter? : A Survey on Consumer Concerns and Preferences.” CHI ’20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, no. 448, Association for Computing Machinery, 2020, https://doi.org/10.1145/3313831.3376575.


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