Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-20442
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dc.contributor.authorQvist-Sorensen, Peter-
dc.date.accessioned2020-09-10T10:38:04Z-
dc.date.available2020-09-10T10:38:04Z-
dc.date.issued2020-
dc.identifier.issn1805-4854de_CH
dc.identifier.issn1805-4862de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/20442-
dc.description.abstractTheroretically, servitization benefits industrial companies to generate more revenue, integrate themselves deeper into the value chains of their customers and improves the competitiveness. The ongoing digital transformation can enable servitization towards more advanced services with a more customer centric view. Macro economically, the industrial sector is very important for most of the developed countries. The digital transformation is posing a triple challenge to the machining and equipment manufacturers and will require a continued development of the existing business models, a change of organizational structures and a strong leadership to remain successful. The companies will need to re-evaluate their market justification and define their value proposition to both existing and potentially new customers. New skills are required as data and analytics, represented by IIoT and AI, will play an ever-larger role in the companies’ interaction with their present and new customers. For the industrial companies, servitization is both linked to higher risk and to a higher earnings potential. Implications for Central European audience: The implications for Central European industrial companies of the ongoing digitalisation and servitization will be profound. The European car industry is undergoing significant changes and not only due to E-mobility. Also Products-as-Service will have an impact on their whole value chain. The industrial sector in general and the machining industry in particular will need to re-assess its business models and revenue generation. In addition, senior management is already confronted with the need for both new skill-sets and possibly more agile organisational structures, where the industrial mind-set will be challenged by new service models and the thinking of the digital natives.de_CH
dc.language.isoende_CH
dc.publisherOeconomicade_CH
dc.relation.ispartofCentral European Business Reviewde_CH
dc.rightshttps://creativecommons.org/licenses/by-nc-nd/4.0/de_CH
dc.subjectArtificial intelligencede_CH
dc.subjectDigital transformationde_CH
dc.subjectServitizationde_CH
dc.subjectSSPsde_CH
dc.subject.ddc006: Spezielle Computerverfahrende_CH
dc.subject.ddc658: Allgemeines Managementde_CH
dc.titleApplying IIoT and AI : opportunities, requirements and challenges for industrial machine and equipment manufacturers to expand their servicesde_CH
dc.typeBeitrag in wissenschaftlicher Zeitschriftde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Management and Lawde_CH
zhaw.organisationalunitInternational Management Institute (IMI)de_CH
dc.identifier.doi10.18267/j.cebr.234de_CH
dc.identifier.doi10.21256/zhaw-20442-
zhaw.funding.euNode_CH
zhaw.issue2de_CH
zhaw.originated.zhawYesde_CH
zhaw.pages.end77de_CH
zhaw.pages.start46de_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.volume9de_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
zhaw.author.additionalNode_CH
zhaw.display.portraitYesde_CH
Appears in collections:Publikationen School of Management and Law

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Qvist-Sorensen, P. (2020). Applying IIoT and AI : opportunities, requirements and challenges for industrial machine and equipment manufacturers to expand their services. Central European Business Review, 9(2), 46–77. https://doi.org/10.18267/j.cebr.234
Qvist-Sorensen, P. (2020) ‘Applying IIoT and AI : opportunities, requirements and challenges for industrial machine and equipment manufacturers to expand their services’, Central European Business Review, 9(2), pp. 46–77. Available at: https://doi.org/10.18267/j.cebr.234.
P. Qvist-Sorensen, “Applying IIoT and AI : opportunities, requirements and challenges for industrial machine and equipment manufacturers to expand their services,” Central European Business Review, vol. 9, no. 2, pp. 46–77, 2020, doi: 10.18267/j.cebr.234.
QVIST-SORENSEN, Peter, 2020. Applying IIoT and AI : opportunities, requirements and challenges for industrial machine and equipment manufacturers to expand their services. Central European Business Review. 2020. Bd. 9, Nr. 2, S. 46–77. DOI 10.18267/j.cebr.234
Qvist-Sorensen, Peter. 2020. “Applying IIoT and AI : Opportunities, Requirements and Challenges for Industrial Machine and Equipment Manufacturers to Expand Their Services.” Central European Business Review 9 (2): 46–77. https://doi.org/10.18267/j.cebr.234.
Qvist-Sorensen, Peter. “Applying IIoT and AI : Opportunities, Requirements and Challenges for Industrial Machine and Equipment Manufacturers to Expand Their Services.” Central European Business Review, vol. 9, no. 2, 2020, pp. 46–77, https://doi.org/10.18267/j.cebr.234.


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