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https://doi.org/10.21256/zhaw-21733| Publication type: | Article in scientific journal |
| Type of review: | Peer review (publication) |
| Title: | Coordination and communication in healthcare action teams |
| Authors: | Burtscher, Michael J. Nussbeck, Fridtjof W. Sevdalis, Nick Gisin, Stefan Manser, Tanja |
| et. al: | No |
| DOI: | 10.1024/1421-0185/a000239 10.21256/zhaw-21733 |
| Published in: | Swiss Journal of Psychology |
| Volume(Issue): | 79 |
| Issue: | 3-4 |
| Page(s): | 123 |
| Pages to: | 135 |
| Issue Date: | 2020 |
| Publisher / Ed. Institution: | Hogrefe |
| ISSN: | 1421-0185 1662-0879 |
| Language: | English |
| Subjects: | Action team; Communication; Teamwork; Coordination; Expertise; Healthcare |
| Subject (DDC): | 302.2: Communication 362.11: Hospitals and related institutions |
| Abstract: | Communication and coordination represent central processes in healthcare action teams. However, we have a limited understanding of how expertise affects these processes and to what extent these effects are shaped by interprofessional differences. The current study addresses these questions by jointly investigating the influence of different aspects of expertise – individual expertise, team familiarity, and expertise asymmetry – on coordination quality and communication openness. We tested our propositions in two hospitals: one in Switzerland (CH, Sample 1) and one in the United Kingdom (UK, Sample 2). Both samples included two-person anesthesia action teams consisting of a physician and a nurse (N/CH = 47 teams, N/UK = 48 teams). We used a correlational design with two measurement points (i.e., pre- and postoperation). To consider potential interprofessional differences, we analyzed our data with actor-partner interdependence models. Moreover, we explored differences in the effects of expertise between both hospitals. Our findings suggest that nurses’ expertise is the most important predictor of coordination quality and communication openness. Overall, differences between the two hospitals were more prevalent than interprofessional differences between physicians and nurses. The current study provides a nuanced picture of the effects of expertise, and thereby extends our understanding of interprofessional teamwork. |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/21733 |
| Fulltext version: | Accepted version |
| License (according to publishing contract): | Licence according to publishing contract |
| Departement: | Applied Psychology |
| Organisational Unit: | Psychological Institute (PI) |
| Appears in collections: | Publikationen Angewandte Psychologie |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 2020_Burtscher-etal_Coordination-and-communication.pdf | Accepted Version | 404.41 kB | Adobe PDF |  View/Open |
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Burtscher, M. J., Nussbeck, F. W., Sevdalis, N., Gisin, S., & Manser, T. (2020). Coordination and communication in healthcare action teams. Swiss Journal of Psychology, 79(3-4), 123–135. https://doi.org/10.1024/1421-0185/a000239
Burtscher, M.J. et al. (2020) ‘Coordination and communication in healthcare action teams’, Swiss Journal of Psychology, 79(3-4), pp. 123–135. Available at: https://doi.org/10.1024/1421-0185/a000239.
M. J. Burtscher, F. W. Nussbeck, N. Sevdalis, S. Gisin, and T. Manser, “Coordination and communication in healthcare action teams,” Swiss Journal of Psychology, vol. 79, no. 3-4, pp. 123–135, 2020, doi: 10.1024/1421-0185/a000239.
BURTSCHER, Michael J., Fridtjof W. NUSSBECK, Nick SEVDALIS, Stefan GISIN und Tanja MANSER, 2020. Coordination and communication in healthcare action teams. Swiss Journal of Psychology. 2020. Bd. 79, Nr. 3-4, S. 123–135. DOI 10.1024/1421-0185/a000239
Burtscher, Michael J., Fridtjof W. Nussbeck, Nick Sevdalis, Stefan Gisin, and Tanja Manser. 2020. “Coordination and Communication in Healthcare Action Teams.” Swiss Journal of Psychology 79 (3-4): 123–35. https://doi.org/10.1024/1421-0185/a000239.
Burtscher, Michael J., et al. “Coordination and Communication in Healthcare Action Teams.” Swiss Journal of Psychology, vol. 79, no. 3-4, 2020, pp. 123–35, https://doi.org/10.1024/1421-0185/a000239.
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