Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-22966
Publication type: Book part
Type of review: Editorial review
Title: Usability theory : adding a user-centric perspective to workplace management
Authors: Windlinger Inversini, Lukas
Tuzcuoğlu, Deniz
et. al: No
DOI: 10.1201/9781003128786-15
10.21256/zhaw-22966
Published in: A Handbook of Management Theories and Models for Office Environments and Services
Editors of the parent work: Danivska, Vitalija
Appel-Meulenbroek, Rianne
Page(s): 173
Pages to: 183
Issue Date: 3-Aug-2021
Publisher / Ed. Institution: Routledge
Publisher / Ed. Institution: London
ISBN: 9781003128786
Language: English
Subjects: Ease of use; Human-environment interaction; Usability; Usefulness; User satisfaction
Subject (DDC): 658: General Management
Abstract: Usability theory has its roots in ICT. It has been adapted and applied in the workplace. Usability marks a shift from a functional-technical perspective on workplaces to a focus on user experience and the interaction between users and their work environments. Usability of workplace theory describes these interactions in terms of culture, context, and situation and relates them to core components of usability: effectiveness, efficiency, and satisfaction. The usability perspective can be applied in strategic, developmental, operational, and evaluative phases of workplace projects as well as in workplace-related processes and continuous improvement. Usability of workplaces is discussed as a theoretical approach and regarding the application in usability briefing, usability evaluations, and usability management.
URI: https://digitalcollection.zhaw.ch/handle/11475/22966
Fulltext version: Published version
License (according to publishing contract): CC BY-NC-ND 4.0: Attribution - Non commercial - No derivatives 4.0 International
Departement: Life Sciences and Facility Management
Organisational Unit: Institute of Facility Management (IFM)
Appears in collections:Publikationen Life Sciences und Facility Management

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Windlinger Inversini, L., & Tuzcuoğlu, D. (2021). Usability theory : adding a user-centric perspective to workplace management. In V. Danivska & R. Appel-Meulenbroek (Eds.), A Handbook of Management Theories and Models for Office Environments and Services (pp. 173–183). Routledge. https://doi.org/10.1201/9781003128786-15
Windlinger Inversini, L. and Tuzcuoğlu, D. (2021) ‘Usability theory : adding a user-centric perspective to workplace management’, in V. Danivska and R. Appel-Meulenbroek (eds) A Handbook of Management Theories and Models for Office Environments and Services. London: Routledge, pp. 173–183. Available at: https://doi.org/10.1201/9781003128786-15.
L. Windlinger Inversini and D. Tuzcuoğlu, “Usability theory : adding a user-centric perspective to workplace management,” in A Handbook of Management Theories and Models for Office Environments and Services, V. Danivska and R. Appel-Meulenbroek, Eds. London: Routledge, 2021, pp. 173–183. doi: 10.1201/9781003128786-15.
WINDLINGER INVERSINI, Lukas und Deniz TUZCUOĞLU, 2021. Usability theory : adding a user-centric perspective to workplace management. In: Vitalija DANIVSKA und Rianne APPEL-MEULENBROEK (Hrsg.), A Handbook of Management Theories and Models for Office Environments and Services. London: Routledge. S. 173–183. ISBN 9781003128786
Windlinger Inversini, Lukas, and Deniz Tuzcuoğlu. 2021. “Usability Theory : Adding a User-Centric Perspective to Workplace Management.” In A Handbook of Management Theories and Models for Office Environments and Services, edited by Vitalija Danivska and Rianne Appel-Meulenbroek, 173–83. London: Routledge. https://doi.org/10.1201/9781003128786-15.
Windlinger Inversini, Lukas, and Deniz Tuzcuoğlu. “Usability Theory : Adding a User-Centric Perspective to Workplace Management.” A Handbook of Management Theories and Models for Office Environments and Services, edited by Vitalija Danivska and Rianne Appel-Meulenbroek, Routledge, 2021, pp. 173–83, https://doi.org/10.1201/9781003128786-15.


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