Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-25863
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dc.contributor.authorBieser, Jan C.T.-
dc.contributor.authorBlumer, Yann-
dc.contributor.authorBurkhalter, Linda-
dc.contributor.authorItten, René-
dc.contributor.authorJobin, Marilou-
dc.contributor.authorHilty, Lorenz M.-
dc.date.accessioned2022-10-21T15:54:39Z-
dc.date.available2022-10-21T15:54:39Z-
dc.date.issued2022-
dc.identifier.issn2666-7843de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/25863-
dc.description.abstractA promising strategy to reduce smartphones' environmental footprint is to increase their service lifetime, thereby reducing the demand for resource-intensive production of new devices. Most of the existing literature focuses on production-oriented measures, such as improving repairability, but what remains missing is a systematic overview of consumer-oriented interventions to extend smartphones' service lifetime. In this study, we applied the consumer intervention mapping approach by systematically identifying consumer decision situations along the smartphone life cycle and interventions that encourage consumers to make smartphone lifetime-extending decisions. We identify two main mechanisms to achieve lifetime extension: retention by increasing the time during which a user keeps a device, and recirculation by passing on a device to an additional user. Altogether, we identified 26 different types of interventions to induce consumers to make smartphone lifetime-extending decisions and structure these according to consumer-influence techniques, e.g., informing consumers about retention/recirculation options and environmental impacts caused throughout device life cycles, persuading consumers by creating emotional attachment, nudging consumers through product labels for secondhand devices, simplifying execution of lifetime-extending decision options through take-back programs, and incentivizing lifetime-extension through buy-back programs. These interventions' success in achieving lifetime extensions and reducing environmental impacts in practice depends on the degree to which they actually extend smartphones' service lifetime and reduce production of new devices (displacement rate), induction and re-spending effects associated with the interventions, and the interventions’ implementation feasibility, which conflicts of interest in the smartphone ecosystem often challenge.de_CH
dc.language.isoende_CH
dc.publisherElsevierde_CH
dc.relation.ispartofCleaner and Responsible Consumptionde_CH
dc.rightshttp://creativecommons.org/licenses/by/4.0/de_CH
dc.subjectSmartphonede_CH
dc.subjectLifecyclede_CH
dc.subjectLifetime extensionde_CH
dc.subjectConsumer interventionde_CH
dc.subjectEnvironmental impactde_CH
dc.subject.ddc004: Informatikde_CH
dc.subject.ddc333: Bodenwirtschaft und Ressourcende_CH
dc.titleConsumer-oriented interventions to extend smartphones’ service lifetimede_CH
dc.typeBeitrag in wissenschaftlicher Zeitschriftde_CH
dcterms.typeTextde_CH
zhaw.departementLife Sciences und Facility Managementde_CH
zhaw.departementSchool of Management and Lawde_CH
zhaw.organisationalunitInstitut für Innovation und Entrepreneurship (IIE)de_CH
zhaw.organisationalunitInstitut für Umwelt und Natürliche Ressourcen (IUNR)de_CH
dc.identifier.doi10.1016/j.clrc.2022.100074de_CH
dc.identifier.doi10.21256/zhaw-25863-
zhaw.funding.euNode_CH
zhaw.issue100074de_CH
zhaw.originated.zhawYesde_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.volume7de_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
zhaw.funding.snf185630de_CH
zhaw.webfeedÖkobilanzierungde_CH
zhaw.funding.zhawLebensdauerverlängerung für Mobilgerätede_CH
zhaw.author.additionalYesde_CH
zhaw.display.portraitYesde_CH
Appears in collections:Publikationen Life Sciences und Facility Management
Publikationen School of Management and Law

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Bieser, J. C. T., Blumer, Y., Burkhalter, L., Itten, R., Jobin, M., & Hilty, L. M. (2022). Consumer-oriented interventions to extend smartphones’ service lifetime. Cleaner and Responsible Consumption, 7(100074). https://doi.org/10.1016/j.clrc.2022.100074
Bieser, J.C.T. et al. (2022) ‘Consumer-oriented interventions to extend smartphones’ service lifetime’, Cleaner and Responsible Consumption, 7(100074). Available at: https://doi.org/10.1016/j.clrc.2022.100074.
J. C. T. Bieser, Y. Blumer, L. Burkhalter, R. Itten, M. Jobin, and L. M. Hilty, “Consumer-oriented interventions to extend smartphones’ service lifetime,” Cleaner and Responsible Consumption, vol. 7, no. 100074, 2022, doi: 10.1016/j.clrc.2022.100074.
BIESER, Jan C.T., Yann BLUMER, Linda BURKHALTER, René ITTEN, Marilou JOBIN und Lorenz M. HILTY, 2022. Consumer-oriented interventions to extend smartphones’ service lifetime. Cleaner and Responsible Consumption. 2022. Bd. 7, Nr. 100074. DOI 10.1016/j.clrc.2022.100074
Bieser, Jan C.T., Yann Blumer, Linda Burkhalter, René Itten, Marilou Jobin, and Lorenz M. Hilty. 2022. “Consumer-Oriented Interventions to Extend Smartphones’ Service Lifetime.” Cleaner and Responsible Consumption 7 (100074). https://doi.org/10.1016/j.clrc.2022.100074.
Bieser, Jan C. T., et al. “Consumer-Oriented Interventions to Extend Smartphones’ Service Lifetime.” Cleaner and Responsible Consumption, vol. 7, no. 100074, 2022, https://doi.org/10.1016/j.clrc.2022.100074.


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