Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-27444
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dc.contributor.authorVojvodic, Milomir-
dc.contributor.authorHitz, Christian-
dc.date.accessioned2023-03-27T12:42:12Z-
dc.date.available2023-03-27T12:42:12Z-
dc.date.issued2022-
dc.identifier.issn1805-4854de_CH
dc.identifier.issn1805-4862de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/27444-
dc.description.abstractCompliance costs are significant, and data related regulations are more frequent. The study argues if compliance spending can also generate additional value, as just a minimal regulation requirements fulfilment is not by any means achieving a competitive advantage. To test the hypotheses, a quantitative method with Structural Equation Modelling and Partial Least Squares (PLS) in the SmartPLS tool is used. The empirical data is collected from 98 data management professionals involved in recent European Union and General Data Protection Regulation (EU GDPR) projects associated with party data in larger organizations across Europe. The study suggests that Data Governance Span (DGS) leads to the increase of both data compliance related variables - Data Compliance Innovation (DCI) and Privacy Project Efficiency (PPE) - at the same time. However, its effect on the increase of Data Compliance Innovation (DCI) is weaker than the effect on the increase of Privacy Project Efficiency (PPE). Customer-Centric Orientation (CCO) is discovered to be an underlying mechanism of the relationship between Data Governance Span (DGS) and Data Compliance Innovation (DCI). Implications for Central European audience: Firms in Central and Eastern Europe (CEE) did not use innovation enough in data compliance. DCI is the lowest in the CEE region DGS1 is the second lowest in CEE compared to all-regions-average. DGS1 refers to the business stakeholder involvement in the formal engagement, which assumes their responsibility.de_CH
dc.language.isoende_CH
dc.publisherPrague University of Economics and Businessde_CH
dc.relation.ispartofCentral European Business Reviewde_CH
dc.rightshttp://creativecommons.org/licenses/by-nc-nd/4.0/de_CH
dc.subjectData governancede_CH
dc.subjectData compliancede_CH
dc.subjectCustomer-centricityde_CH
dc.subjectOrganizational designde_CH
dc.subjectLeadershipde_CH
dc.subject.ddc650: Managementde_CH
dc.titleRelation of data governance, customer-centricity and data processing compliancede_CH
dc.typeBeitrag in wissenschaftlicher Zeitschriftde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Management and Lawde_CH
zhaw.organisationalunitInstitut für Wirtschaftsinformatik (IWI)de_CH
dc.identifier.doi10.18267/j.cebr.310de_CH
dc.identifier.doi10.21256/zhaw-27444-
zhaw.funding.euNode_CH
zhaw.issue5de_CH
zhaw.originated.zhawYesde_CH
zhaw.pages.end148de_CH
zhaw.pages.start109de_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.volume11de_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
zhaw.author.additionalNode_CH
zhaw.display.portraitYesde_CH
Appears in collections:Publikationen School of Management and Law

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Vojvodic, M., & Hitz, C. (2022). Relation of data governance, customer-centricity and data processing compliance. Central European Business Review, 11(5), 109–148. https://doi.org/10.18267/j.cebr.310
Vojvodic, M. and Hitz, C. (2022) ‘Relation of data governance, customer-centricity and data processing compliance’, Central European Business Review, 11(5), pp. 109–148. Available at: https://doi.org/10.18267/j.cebr.310.
M. Vojvodic and C. Hitz, “Relation of data governance, customer-centricity and data processing compliance,” Central European Business Review, vol. 11, no. 5, pp. 109–148, 2022, doi: 10.18267/j.cebr.310.
VOJVODIC, Milomir und Christian HITZ, 2022. Relation of data governance, customer-centricity and data processing compliance. Central European Business Review. 2022. Bd. 11, Nr. 5, S. 109–148. DOI 10.18267/j.cebr.310
Vojvodic, Milomir, and Christian Hitz. 2022. “Relation of Data Governance, Customer-Centricity and Data Processing Compliance.” Central European Business Review 11 (5): 109–48. https://doi.org/10.18267/j.cebr.310.
Vojvodic, Milomir, and Christian Hitz. “Relation of Data Governance, Customer-Centricity and Data Processing Compliance.” Central European Business Review, vol. 11, no. 5, 2022, pp. 109–48, https://doi.org/10.18267/j.cebr.310.


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