Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-29218
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dc.contributor.authorAubert, Alice H.-
dc.contributor.authorLienert, Judit-
dc.date.accessioned2023-11-29T07:25:56Z-
dc.date.available2023-11-29T07:25:56Z-
dc.date.issued2023-11-04-
dc.identifier.issn0377-2217de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/29218-
dc.description.abstractInterest in citizen participation is increasing generally. Almost all operational research (OR) is engaged with clients, but it is mainly in the areas of Soft and Community OR that wider stakeholder and citizen participation has been a significant focus. It is the involvement of citizens that is the subject of this paper. We surveyed OR literature and compiled a corpus of 62 studies, the earliest from 1970, to systematically characterize the involvement of citizens in OR processes. Our review produced three findings: First, some fields of OR have embraced citizen participation, but this is not yet a major concern outside the field of Community OR. Second, citizen participation in OR processes is often driven by a moral rationale. Third, progress in information and communication technology (ICT) enables broad participation, but traditional processes requiring physical presence can also be participatory. From these insights, we formulate research opportunities for OR. (1) OR may join Community OR's endeavor to engage with and empower citizens who have so far rarely been involved in OR processes. (2) OR may identify benefits and drawbacks of digital OR processes in empirical studies. (3) OR may determine whether involving large numbers of citizens is suitable for the societal scale. (4) OR may research building and maintaining trust. (5) OR may join efforts for data protection of participants. (6) OR may systematically report and reflect on participatory OR processes. (7) OR should continue researching the fair aggregation of individual inputs. Citizen participation in OR is topical and challenging. Pursuing these research opportunities will contribute to OR fulfilling its mandate of better decision-making in close cooperation with all affected stakeholders.de_CH
dc.language.isoende_CH
dc.publisherElsevierde_CH
dc.relation.ispartofEuropean Journal of Operational Researchde_CH
dc.rightshttps://creativecommons.org/licenses/by/4.0/de_CH
dc.subjectDecision support systemde_CH
dc.subjectOR in governmentde_CH
dc.subjectStakeholder participationde_CH
dc.subjecte-democracyde_CH
dc.subjectCommunity operational researchde_CH
dc.subject.ddc658.403: Entscheidungsfindung, Informationsmanagementde_CH
dc.titleOperational research for, with, and by citizens : an overviewde_CH
dc.typeBeitrag in wissenschaftlicher Zeitschriftde_CH
dcterms.typeTextde_CH
zhaw.departementLife Sciences und Facility Managementde_CH
zhaw.organisationalunitInstitut für Umwelt und Natürliche Ressourcen (IUNR)de_CH
dc.identifier.doi10.1016/j.ejor.2023.10.037de_CH
dc.identifier.doi10.21256/zhaw-29218-
zhaw.funding.euNode_CH
zhaw.issue3de_CH
zhaw.originated.zhawYesde_CH
zhaw.pages.end814de_CH
zhaw.pages.start800de_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.volume316de_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
zhaw.funding.snf173973de_CH
zhaw.webfeedGeography of Foodde_CH
zhaw.author.additionalNode_CH
zhaw.display.portraitYesde_CH
Appears in collections:Publikationen Life Sciences und Facility Management

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Aubert, A. H., & Lienert, J. (2023). Operational research for, with, and by citizens : an overview. European Journal of Operational Research, 316(3), 800–814. https://doi.org/10.1016/j.ejor.2023.10.037
Aubert, A.H. and Lienert, J. (2023) ‘Operational research for, with, and by citizens : an overview’, European Journal of Operational Research, 316(3), pp. 800–814. Available at: https://doi.org/10.1016/j.ejor.2023.10.037.
A. H. Aubert and J. Lienert, “Operational research for, with, and by citizens : an overview,” European Journal of Operational Research, vol. 316, no. 3, pp. 800–814, Nov. 2023, doi: 10.1016/j.ejor.2023.10.037.
AUBERT, Alice H. und Judit LIENERT, 2023. Operational research for, with, and by citizens : an overview. European Journal of Operational Research. 4 November 2023. Bd. 316, Nr. 3, S. 800–814. DOI 10.1016/j.ejor.2023.10.037
Aubert, Alice H., and Judit Lienert. 2023. “Operational Research for, with, and by Citizens : An Overview.” European Journal of Operational Research 316 (3): 800–814. https://doi.org/10.1016/j.ejor.2023.10.037.
Aubert, Alice H., and Judit Lienert. “Operational Research for, with, and by Citizens : An Overview.” European Journal of Operational Research, vol. 316, no. 3, Nov. 2023, pp. 800–14, https://doi.org/10.1016/j.ejor.2023.10.037.


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