Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-29271
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dc.contributor.authorStricker, Lukas-
dc.contributor.authorWagner, Joël-
dc.contributor.authorZeier Röschmann, Angela-
dc.date.accessioned2023-12-01T16:29:47Z-
dc.date.available2023-12-01T16:29:47Z-
dc.date.issued2023-
dc.identifier.issn1911-8074de_CH
dc.identifier.issn1911-8066de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/29271-
dc.description.abstractToday most insurance is sold by over a million brokers and independent agents acting as intermediaries between the insurance companies and their customers. Digitalization and changing customer behavior have fostered the development of insurtech businesses, and, more recently, multisided platforms are emerging as new market forms for insurance intermediation. This paper aims to provide a better understanding of how the emergence of the platform economy, with a market dominated by multi-sided platforms, will potentially impact insurance intermediation in the future. Using inductive content analysis on the results of a systematic literature review of the body of research on insurance intermediation, we identify the key functional roles fulfilled by insurance intermediaries. Applying these roles to a literature review on multi-sided platforms allows us to compare how different market forms and players embody the functional roles of intermediaries. Our findings suggest that multi-sided platforms are better able to perform certain roles in terms of agility, scale and scope, and we discuss the future role of platforms in insurance intermediation.de_CH
dc.language.isoende_CH
dc.publisherMDPIde_CH
dc.relation.ispartofJournal of Risk and Financial Managementde_CH
dc.rightshttp://creativecommons.org/licenses/by/4.0/de_CH
dc.subjectPlatform economyde_CH
dc.subjectSystematic literature reviewde_CH
dc.subjectInsurance intermediationde_CH
dc.subjectMulti-sided platformsde_CH
dc.subject.ddc332.38: Versicherungende_CH
dc.titleThe future of insurance intermediation in the age of the digital platform economyde_CH
dc.typeBeitrag in wissenschaftlicher Zeitschriftde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Management and Lawde_CH
zhaw.organisationalunitInstitut für Risk & Insurance (IRI)de_CH
dc.identifier.doi10.3390/jrfm16090381de_CH
dc.identifier.doi10.21256/zhaw-29271-
zhaw.funding.euNode_CH
zhaw.issue9de_CH
zhaw.originated.zhawYesde_CH
zhaw.pages.start381de_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.volume16de_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
zhaw.author.additionalNode_CH
zhaw.display.portraitYesde_CH
Appears in collections:Publikationen School of Management and Law

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Stricker, L., Wagner, J., & Zeier Röschmann, A. (2023). The future of insurance intermediation in the age of the digital platform economy. Journal of Risk and Financial Management, 16(9), 381. https://doi.org/10.3390/jrfm16090381
Stricker, L., Wagner, J. and Zeier Röschmann, A. (2023) ‘The future of insurance intermediation in the age of the digital platform economy’, Journal of Risk and Financial Management, 16(9), p. 381. Available at: https://doi.org/10.3390/jrfm16090381.
L. Stricker, J. Wagner, and A. Zeier Röschmann, “The future of insurance intermediation in the age of the digital platform economy,” Journal of Risk and Financial Management, vol. 16, no. 9, p. 381, 2023, doi: 10.3390/jrfm16090381.
STRICKER, Lukas, Joël WAGNER und Angela ZEIER RÖSCHMANN, 2023. The future of insurance intermediation in the age of the digital platform economy. Journal of Risk and Financial Management. 2023. Bd. 16, Nr. 9, S. 381. DOI 10.3390/jrfm16090381
Stricker, Lukas, Joël Wagner, and Angela Zeier Röschmann. 2023. “The Future of Insurance Intermediation in the Age of the Digital Platform Economy.” Journal of Risk and Financial Management 16 (9): 381. https://doi.org/10.3390/jrfm16090381.
Stricker, Lukas, et al. “The Future of Insurance Intermediation in the Age of the Digital Platform Economy.” Journal of Risk and Financial Management, vol. 16, no. 9, 2023, p. 381, https://doi.org/10.3390/jrfm16090381.


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