Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-29703
Publication type: Conference paper
Type of review: Peer review (publication)
Title: Depreciating the online experience : relative evaluation of social presence in online, hybrid, and offline course environments
Authors: Matter, Philipp
Leikert-Boehm, Ninja
Heinrich, Peter
et. al: No
DOI: 10.18420/delfi2023-13
10.21256/zhaw-29703
Proceedings: 21. Fachtagung Bildungstechnologien (DELFI)
Page(s): 53
Pages to: 64
Conference details: 21. Fachtagung Bildungstechnologien der GI Fachgruppe Bildungstechnologien (DELFI), 10. Fachtagung Hochschuldidaktik Informatik (HDI), Aachen, Deutschland, 11.-14. September 2023
Issue Date: 2023
Series: Lecture Notes in Informatics (LNI) - Proceedings
Series volume: P-322
Publisher / Ed. Institution: Gesellschaft für Informatik
Publisher / Ed. Institution: Bonn
ISBN: 978-3-88579-732-6
Language: English
Subjects: Social presence; Teaching modalities; Online teaching; Hybrid teaching; In-person teaching
Subject (DDC): 378: Higher education
Abstract: COVID-19 accelerated the shift to online and hybrid instruction. While the literature shows that online courses can often perform as well as in-person classes, it is difficult to establish social presence, an important predictor of learning outcomes, at a distance. In this paper, we present exploratory observations of online, hybrid, and in-person environments of three courses at a Swiss university from 2021 to 2022. We were interested in our students’ perceptions of social presence in and between courses. The results show significant differences in course ratings and suggest carry-over effects between different course modalities, such that students who attend a course in person systematically rate online courses lower than students who attend only online. These effects disappear when courses are delivered exclusively in person.
URI: https://digitalcollection.zhaw.ch/handle/11475/29703
Fulltext version: Published version
License (according to publishing contract): CC BY-SA 4.0: Attribution - Share alike 4.0 International
Departement: School of Management and Law
Organisational Unit: Institute of Business Information Technology (IWI)
Appears in collections:Publikationen School of Management and Law

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Matter, P., Leikert-Boehm, N., & Heinrich, P. (2023). Depreciating the online experience : relative evaluation of social presence in online, hybrid, and offline course environments [Conference paper]. 21. Fachtagung Bildungstechnologien (DELFI), 53–64. https://doi.org/10.18420/delfi2023-13
Matter, P., Leikert-Boehm, N. and Heinrich, P. (2023) ‘Depreciating the online experience : relative evaluation of social presence in online, hybrid, and offline course environments’, in 21. Fachtagung Bildungstechnologien (DELFI). Bonn: Gesellschaft für Informatik, pp. 53–64. Available at: https://doi.org/10.18420/delfi2023-13.
P. Matter, N. Leikert-Boehm, and P. Heinrich, “Depreciating the online experience : relative evaluation of social presence in online, hybrid, and offline course environments,” in 21. Fachtagung Bildungstechnologien (DELFI), 2023, pp. 53–64. doi: 10.18420/delfi2023-13.
MATTER, Philipp, Ninja LEIKERT-BOEHM und Peter HEINRICH, 2023. Depreciating the online experience : relative evaluation of social presence in online, hybrid, and offline course environments. In: 21. Fachtagung Bildungstechnologien (DELFI). Conference paper. Bonn: Gesellschaft für Informatik. 2023. S. 53–64. ISBN 978-3-88579-732-6
Matter, Philipp, Ninja Leikert-Boehm, and Peter Heinrich. 2023. “Depreciating the Online Experience : Relative Evaluation of Social Presence in Online, Hybrid, and Offline Course Environments.” Conference paper. In 21. Fachtagung Bildungstechnologien (DELFI), 53–64. Bonn: Gesellschaft für Informatik. https://doi.org/10.18420/delfi2023-13.
Matter, Philipp, et al. “Depreciating the Online Experience : Relative Evaluation of Social Presence in Online, Hybrid, and Offline Course Environments.” 21. Fachtagung Bildungstechnologien (DELFI), Gesellschaft für Informatik, 2023, pp. 53–64, https://doi.org/10.18420/delfi2023-13.


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