Social innovation in tourism : unleashing the time-money constraint

Walker, Nina; Chen, Yong

doi:10.1007/s13132-018-0534-0

Publication type:	Article in scientific journal
Type of review:	Peer review (publication)
Title:	Social innovation in tourism : unleashing the time-money constraint
Authors:	Walker, Nina Chen, Yong
et. al:	No
DOI:	10.1007/s13132-018-0534-0
Published in:	Journal of the Knowledge Economy
Volume(Issue):	10
Issue:	4
Page(s):	1700
Pages to:	1719
Issue Date:	5-Mar-2018
Publisher / Ed. Institution:	Springer
ISSN:	1868-7865 1868-7873
Language:	English
Subjects:	Social innovation; Time-money constraint; Time bank; Tourism; Hospitality; Sharing economy
Subject (DDC):	306.48: Free time and tourism
Abstract:	This study aims to explore whether the time-money constraint in tourism can be exerted to foster unconventional social innovation in the tourism industry. This study builds its conceptual framework upon the concept of time banking as an alternative currency in spurring social innovation in the tourism economy. To explore the applicability of the concept in tourism, we investigated the intentions and needs of the supplier and consumer sides through interviews and focus groups. To explore the entrepreneurial perspective, three in-depth interviews were conducted respectively with the co-founder of TimeRepublik, an independent social entrepreneur, and a sharing economy specialist. Three focus groups were also conducted to evaluate and elaborate the practical application of the framework from a user’s point of view. We found that using time as a measure of work shows a potential to reconcile the time-money constraint especially for disadvantaged groups. However, this study has exposed discrepancies between the intentions and the needs of the social entrepreneurs and the users, undermining the feasibility of the concept in the tourism context. Namely, the challenges included the value of time, trust and relationship building, and network effects and scaling. As long as the innovation is unable to achieve inclusive and sustainable growth building upon its social values, the lack of user support will only lead to selected and limited application of the concept in tourism and therefore would fail to generate social benefits on a larger scale.
URI:	https://digitalcollection.zhaw.ch/handle/11475/30546
Fulltext version:	Published version
License (according to publishing contract):	Licence according to publishing contract
Departement:	School of Management and Law
Organisational Unit:	Institute of Innovation and Entrepreneurship (IIE)
Appears in collections:	Publikationen School of Management and Law

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Walker, N., & Chen, Y. (2018). Social innovation in tourism : unleashing the time-money constraint. Journal of the Knowledge Economy, 10(4), 1700–1719. https://doi.org/10.1007/s13132-018-0534-0

Walker, N. and Chen, Y. (2018) ‘Social innovation in tourism : unleashing the time-money constraint’, Journal of the Knowledge Economy, 10(4), pp. 1700–1719. Available at: https://doi.org/10.1007/s13132-018-0534-0.

N. Walker and Y. Chen, “Social innovation in tourism : unleashing the time-money constraint,” Journal of the Knowledge Economy, vol. 10, no. 4, pp. 1700–1719, Mar. 2018, doi: 10.1007/s13132-018-0534-0.

WALKER, Nina und Yong CHEN, 2018. Social innovation in tourism : unleashing the time-money constraint. Journal of the Knowledge Economy. 5 März 2018. Bd. 10, Nr. 4, S. 1700–1719. DOI 10.1007/s13132-018-0534-0

Walker, Nina, and Yong Chen. 2018. “Social Innovation in Tourism : Unleashing the Time-Money Constraint.” Journal of the Knowledge Economy 10 (4): 1700–1719. https://doi.org/10.1007/s13132-018-0534-0.

Walker, Nina, and Yong Chen. “Social Innovation in Tourism : Unleashing the Time-Money Constraint.” Journal of the Knowledge Economy, vol. 10, no. 4, Mar. 2018, pp. 1700–19, https://doi.org/10.1007/s13132-018-0534-0.