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  4. Publikationen School of Management and Law
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dc.contributor.authorKeller, Thomas-
dc.contributor.authorBaumgartner, Thierry-
dc.contributor.authorBrucker-Kley, Elke-
dc.date.accessioned2018-06-28T13:22:57Z-
dc.date.available2018-06-28T13:22:57Z-
dc.date.issued2018-
dc.identifier.isbn978-989-8533-75-3de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/7457-
dc.description.abstractWith the introduction of Gartner's term "bi-modal IT" in 2014, the problem of the need for a much faster response time in service delivery due to increasing digitalization has been highlighted. On the one hand, IT departments function as highly efficient and effective service organizations; on the other hand, IT is seen as a key factor for innovation. However, these two roles have completely different quality attributes and must therefore be treated adequately by management. Every company tries to solve this challenge independently and within the individual entrepreneurial context. This paper deals with this problem and tries to derive heuristics for multimodal IT structures from practice.de_CH
dc.language.isoende_CH
dc.rightsLicence according to publishing contractde_CH
dc.subject.ddc004: Informatikde_CH
dc.titleTowards a multi-modal ITde_CH
dc.typeKonferenz: Paperde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Management and Lawde_CH
zhaw.organisationalunitInstitut für Wirtschaftsinformatik (IWI)de_CH
zhaw.conference.details16th International Conference on e-Society, Lissabon, 14-16 April 2018de_CH
zhaw.funding.euNode_CH
zhaw.originated.zhawYesde_CH
zhaw.pages.end216de_CH
zhaw.pages.start209de_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.publication.reviewPeer review (Abstract)de_CH
zhaw.title.proceedingsProceedings of the 16th International Conference e-Society 2018de_CH
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Keller, T., Baumgartner, T., & Brucker-Kley, E. (2018). Towards a multi-modal IT [Conference paper]. Proceedings of the 16th International Conference E-Society 2018, 209–216.
Keller, T., Baumgartner, T. and Brucker-Kley, E. (2018) ‘Towards a multi-modal IT’, in Proceedings of the 16th International Conference e-Society 2018, pp. 209–216.
T. Keller, T. Baumgartner, and E. Brucker-Kley, “Towards a multi-modal IT,” in Proceedings of the 16th International Conference e-Society 2018, 2018, pp. 209–216.
KELLER, Thomas, Thierry BAUMGARTNER und Elke BRUCKER-KLEY, 2018. Towards a multi-modal IT. In: Proceedings of the 16th International Conference e-Society 2018. Conference paper. 2018. S. 209–216. ISBN 978-989-8533-75-3
Keller, Thomas, Thierry Baumgartner, and Elke Brucker-Kley. 2018. “Towards a Multi-Modal IT.” Conference paper. In Proceedings of the 16th International Conference E-Society 2018, 209–16.
Keller, Thomas, et al. “Towards a Multi-Modal IT.” Proceedings of the 16th International Conference E-Society 2018, 2018, pp. 209–16.


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