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Showing results 53 to 72 of 78 < previous   next >
Issue DateTitleInvolved Person(s)
27-Jul-2023Pioneering a new era of automated customer service with large language models (LLMs)Wulf, Jochen; Meierhofer, Jürg
2004Quantitative assessment and capacity planning of business processes in the service sectorMeierhofer, Jürg; Steiner, Albert
8-Feb-2022Quantitative modelling of the value of data for manufacturing SMEs in smart service provisionMeierhofer, Jürg; Benedech, Rodolfo Andres; Schweiger, Lukas; Barbieri, Cosimo; Rapaccini, Mario
2021Service customization : optimizing value creation and capture by designing the customer journeyMeierhofer, Jürg; Heitz, Christoph
2019Service Transformation und Service Engineering (AP3)Meierhofer, Jürg
2019Service value creation using a digital twinMeierhofer, Jürg; West, Shaun
2017Service value creation using data scienceMeierhofer, Jürg
28-May-2021Servicekultur als Katalysator für ServiceinnovationenZimmermann, Anja; Meierhofer, Jürg; von dem Berge, Karina; Schweiger, Lukas
2004Simulation based case studies for management training in the fields of production and supply chain ManagementMeierhofer, Jürg; Heitz, Christoph; Steiner, Albert
2019Smart Service InnovationMeierhofer, Jürg; Berliat, Roger
Sep-2020Smart service patterns for small manufacturing enterprisesMeierhofer, Jürg; Dobler, Martin; Frick, Klaus; Schweiger, Lukas
2021Smart Services Summit : digital as an enabler for smart service business developmentWest, Shaun; Meierhofer, Jürg; Ganz, Christopher
2023Smart Services Summit : smart services creating sustainabilityMeierhofer, Jürg; West, Shaun; Buecheler, Thierry
2022Smart Services Summit : smart services supporting the new normalWest, Shaun; Meierhofer, Jürg; Mangla, Utpal
2023Sustainable value optimization by smart services along the customer lifecycleMeierhofer, Jürg; Stucki, Melissa
Feb-2020The digital twin as a service enabler : from the service ecosystem to the simulation modelMeierhofer, Jürg; West, Shaun; Rapaccini, Mario; Barbieri, Cosimo
9-Nov-2023Towards a taxonomy of large language model based business model transformationsWulf, Jochen; Meierhofer, Jürg
13-Jul-2023Unlocking the business potential of large language models : real-world applications and obstaclesWulf, Jochen; Meierhofer, Jürg
2019Unsupervised learning and simulation for complexity management in business operationsHollenstein, Lukas; Lichtensteiger, Lukas; Stadelmann, Thilo; Amirian, Mohammadreza; Budde, Lukas, et al
Sep-2020Value propositions enabled by digital twins in the context of servitizationWest, Shaun; Meierhofer, Jürg; Stoll, Oliver; Schweiger, Lukas
Showing results 53 to 72 of 78 < previous   next >