Publication type: Conference proceedings
Type of review: Peer review (publication)
Title: Smart Services Summit : digital as an enabler for smart service business development
Editors: West, Shaun
Meierhofer, Jürg
Ganz, Christopher
DOI: 10.1007/978-3-030-72090-2
Extent: 149
Conference details: Third Smart Services Summit, Zurich (online), 23 October - 23 December 2020
Issue Date: 2021
Series: Progress in IS
Publisher / Ed. Institution: Springer
Publisher / Ed. Institution: Cham
ISBN: 978-3-030-72089-6
978-3-030-72092-6
978-3-030-72090-2
Language: English
Subjects: Smart services; Service ecosystems; Value creation; Data science
Subject (DDC): 005: Computer programming, programs and data
Abstract: This book offers state-of-the-art descriptions of intelligent service innovations in industry, supported by novel scientific approaches. It gathers findings presented at the 3rd Intelligent Services Summit, which took place in Zurich in September 2020, and chiefly focused on the design and application of Digital Twin as an enabler for business development in the field of smart services. Divided into three parts, the book addresses the challenges involved in the successful development and implementation of smart services for industry and science, ranging from data management to product design and lifecycle management. The four main aspects covered are industrial challenges, value system design (how to integrate resources into service ecosystems to create value), value creation through value proposition (how to create value for ecosystem actors), and value capture (how to create value for ecosystem businesses). Given its scope, the book offers an essential guide for practitioners and advanced students alike.
URI: https://digitalcollection.zhaw.ch/handle/11475/22836
Fulltext version: Published version
License (according to publishing contract): Licence according to publishing contract
Departement: School of Engineering
Organisational Unit: Institute of Data Analysis and Process Design (IDP)
Published as part of the ZHAW project: Expert Group "Smart Services" der "data innovation alliance"
Appears in collections:Publikationen School of Engineering

Files in This Item:
There are no files associated with this item.
Show full item record
Smart Services Summit : digital as an enabler for smart service business development. (2021). In S. West, J. Meierhofer, & C. Ganz (Eds.), Third Smart Services Summit, Zurich (online), 23 October - 23 December 2020. Springer. https://doi.org/10.1007/978-3-030-72090-2
West, S., Meierhofer, J. and Ganz, C. (eds) (2021) Smart Services Summit : digital as an enabler for smart service business development, Third Smart Services Summit, Zurich (online), 23 October - 23 December 2020. Cham: Springer. Available at: https://doi.org/10.1007/978-3-030-72090-2.
S. West, J. Meierhofer, and C. Ganz, Eds., Smart Services Summit : digital as an enabler for smart service business development. Cham: Springer, 2021. doi: 10.1007/978-3-030-72090-2.
WEST, Shaun, Jürg MEIERHOFER und Christopher GANZ (Hrsg.), 2021. Smart Services Summit : digital as an enabler for smart service business development, 2021. Cham: Springer. ISBN 978-3-030-72089-6
West, Shaun, Jürg Meierhofer, and Christopher Ganz, eds. 2021. Smart Services Summit : Digital as an Enabler for Smart Service Business Development. Third Smart Services Summit, Zurich (Online), 23 October - 23 December 2020. Cham: Springer. https://doi.org/10.1007/978-3-030-72090-2.
West, Shaun, et al., editors. “Smart Services Summit : Digital as an Enabler for Smart Service Business Development.” Third Smart Services Summit, Zurich (Online), 23 October - 23 December 2020, Springer, 2021, https://doi.org/10.1007/978-3-030-72090-2.


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.