Browsing by Person Skerswetat, Jörn

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Issue DateTitleInvolved Person(s)
May-2020PIDAS Benchmark-Studie : Kundenservice im digitalen ZeitalterMonard, Frédéric; Uebersax, Hans-Peter; Skerswetat, Jörn; Müller, Melanie; Hannich, Frank, et al