Issue Date | Title | Involved Person(s) |
Oct-2014 | The patient perspective of clinical training : an empirical study about patient motives to participate | Liberatore, Florian; Gebele, Christoph; Tscheulin, Dieter |
1-Aug-2014 | Applying the concept of consumer confusion to healthcare : development and validation of a patient confusion model | Liberatore, Florian; Tscheulin, Dieter; Lindenmeier, Jörg; Seemann, Ann-Karthrin |
2014 | Who chooses, who uses, who rates : the impact of agency on electronic word of mouth about medical services | Liberatore, Florian; Hinz, Vera |
2014 | Fallstudie zur Optimierung der Physioabteilung einer Rehabilitationsklinik : Instrumente des Prozessmanagements in der Praxis | Angerer, Alfred; Heim, Edgar; Signer Thöne, Sandra |