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dc.contributor.authorSteiner, Albert-
dc.contributor.authorPhilipp, Michel-
dc.date.accessioned2019-01-09T11:04:05Z-
dc.date.available2019-01-09T11:04:05Z-
dc.date.issued2009-
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/14242-
dc.description.abstractOne major business of civil aviation is to carry passengers between airports while providing good customer services at low costs. The turn time of an airplane, i.e. broadly speaking, the time that an airplane is on ground, is crucial for its utilisation and thus for the airline’s profitability. From this it follows, that the turn time needs to be as short as possible. In this paper we analyse various actions (inside and outside the airplane) to reduce the boarding time and hence the turn time. These actions were investigated with a specifically developed simulation tool (the Airplane Boarding Simulator (ABS)), and cover the whole process from (and including) the gate until the passengers arrive at their seats. The simulation model was calibrated by using video data from observations of eight boardings at Zurich airport. The primary goal was to determine the impact of the following factors on the boarding time: (i) number of pieces of hand luggage, (ii) pre-boarding area (and timing), (iii) boarding (seating) strategy inside the airplane, (iv) procedures at the gate desk (power-boarding, additional staff). Based on the experiences on-site and the results of the simulations we found, that with a reduced number of pieces of hand luggage, the use of a pre-boarding area and an appropriate boarding (seating) strategy, a reduction of the boarding time of around four minutes for airplanes of similar size than the Airbus A321 is possible. Moreover, we outline feasible actions that could lead to further improvements. In any case, a good coordination of the actions taken is of crucial importance, together with an appropriate training of the staff (airplane crew and ground) and a clear and easy to understand information of the passengers.de_CH
dc.language.isoende_CH
dc.rightsLicence according to publishing contractde_CH
dc.subjectAirplanede_CH
dc.subjectBoardingde_CH
dc.subjectPre-boardingde_CH
dc.subjectSimulationde_CH
dc.subject.ddc380: Verkehrde_CH
dc.subject.ddc658.5: Produktionssteuerungde_CH
dc.titleSpeeding up the airplane boarding process by using pre-boarding areasde_CH
dc.typeKonferenz: Paperde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Engineeringde_CH
zhaw.organisationalunitInstitut für Datenanalyse und Prozessdesign (IDP)de_CH
zhaw.conference.details9th Swiss Transport Research Conference, Ascona, 9-11 September 2009de_CH
zhaw.funding.euNode_CH
zhaw.originated.zhawYesde_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.publication.reviewNot specifiedde_CH
Appears in collections:Publikationen School of Engineering

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Steiner, A., & Philipp, M. (2009). Speeding up the airplane boarding process by using pre-boarding areas. 9th Swiss Transport Research Conference, Ascona, 9-11 September 2009.
Steiner, A. and Philipp, M. (2009) ‘Speeding up the airplane boarding process by using pre-boarding areas’, in 9th Swiss Transport Research Conference, Ascona, 9-11 September 2009.
A. Steiner and M. Philipp, “Speeding up the airplane boarding process by using pre-boarding areas,” in 9th Swiss Transport Research Conference, Ascona, 9-11 September 2009, 2009.
STEINER, Albert und Michel PHILIPP, 2009. Speeding up the airplane boarding process by using pre-boarding areas. In: 9th Swiss Transport Research Conference, Ascona, 9-11 September 2009. Conference paper. 2009
Steiner, Albert, and Michel Philipp. 2009. “Speeding up the Airplane Boarding Process by Using Pre-Boarding Areas.” Conference paper. In 9th Swiss Transport Research Conference, Ascona, 9-11 September 2009.
Steiner, Albert, and Michel Philipp. “Speeding up the Airplane Boarding Process by Using Pre-Boarding Areas.” 9th Swiss Transport Research Conference, Ascona, 9-11 September 2009, 2009.


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