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  4. Publikationen School of Engineering
Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-20346
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dc.contributor.authorJampen, Daniel-
dc.contributor.authorGür, Gürkan-
dc.contributor.authorSutter, Thomas-
dc.contributor.authorTellenbach, Bernhard-
dc.date.accessioned2020-08-17T07:52:48Z-
dc.date.available2020-08-17T07:52:48Z-
dc.date.issued2020-08-09-
dc.identifier.issn2192-1962de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/20346-
dc.description.abstractEmail is of critical importance as a communication channel for both business and personal matters. Unfortunately, it is also often exploited for phishing attacks. To defend against such threats, many organizations have begun to provide anti-phishing training programs to their employees. A central question in the development of such programs is how they can be designed sustainably and effectively to minimize the vulnerability of employees to phishing attacks. In this paper, we survey and categorize works that consider different elements of such programs via a clearly laid-out methodology, and identify key findings in the technical literature. Overall, we find that researchers agree on the answers to many relevant questions regarding the utility and effectiveness of anti-phishing training. However, we identified influencing factors, such as the impact of age on the success of anti-phishing training programs, for which mixed findings are available. Finally, based on our comprehensive analysis, we describe how a well-founded anti-phishing training program should be designed and parameterized with a set of proposed research directions.de_CH
dc.language.isoende_CH
dc.publisherSpringerde_CH
dc.relation.ispartofHuman-centric Computing and Information Sciencesde_CH
dc.rightshttp://creativecommons.org/licenses/by/4.0/de_CH
dc.subjectPhishingde_CH
dc.subjectPhishing countermeasurede_CH
dc.subjectAnti-phishing trainingde_CH
dc.subjectSecurity awarenessde_CH
dc.subjectSecurity training toolde_CH
dc.subjectMachine learningde_CH
dc.subject.ddc658.4: Leitendes Managementde_CH
dc.titleDon’t click : towards an effective anti-phishing training. A comparative literature reviewde_CH
dc.typeBeitrag in wissenschaftlicher Zeitschriftde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Engineeringde_CH
zhaw.organisationalunitInstitut für Informatik (InIT)de_CH
dc.identifier.doi10.1186/s13673-020-00237-7de_CH
dc.identifier.doi10.21256/zhaw-20346-
zhaw.funding.euNode_CH
zhaw.issue33de_CH
zhaw.originated.zhawYesde_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.volume10de_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
zhaw.webfeedInformation Securityde_CH
zhaw.funding.zhawOptiPhish – Effective and Measurable Phishing Awareness Trainingde_CH
zhaw.author.additionalNode_CH
zhaw.display.portraitYesde_CH
Appears in collections:Publikationen School of Engineering

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Jampen, D., Gür, G., Sutter, T., & Tellenbach, B. (2020). Don’t click : towards an effective anti-phishing training. A comparative literature review. Human-Centric Computing and Information Sciences, 10(33). https://doi.org/10.1186/s13673-020-00237-7
Jampen, D. et al. (2020) ‘Don’t click : towards an effective anti-phishing training. A comparative literature review’, Human-centric Computing and Information Sciences, 10(33). Available at: https://doi.org/10.1186/s13673-020-00237-7.
D. Jampen, G. Gür, T. Sutter, and B. Tellenbach, “Don’t click : towards an effective anti-phishing training. A comparative literature review,” Human-centric Computing and Information Sciences, vol. 10, no. 33, Aug. 2020, doi: 10.1186/s13673-020-00237-7.
JAMPEN, Daniel, Gürkan GÜR, Thomas SUTTER und Bernhard TELLENBACH, 2020. Don’t click : towards an effective anti-phishing training. A comparative literature review. Human-centric Computing and Information Sciences. 9 August 2020. Bd. 10, Nr. 33. DOI 10.1186/s13673-020-00237-7
Jampen, Daniel, Gürkan Gür, Thomas Sutter, and Bernhard Tellenbach. 2020. “Don’t Click : Towards an Effective Anti-Phishing Training. A Comparative Literature Review.” Human-Centric Computing and Information Sciences 10 (33). https://doi.org/10.1186/s13673-020-00237-7.
Jampen, Daniel, et al. “Don’t Click : Towards an Effective Anti-Phishing Training. A Comparative Literature Review.” Human-Centric Computing and Information Sciences, vol. 10, no. 33, Aug. 2020, https://doi.org/10.1186/s13673-020-00237-7.


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