Publication type: | Article in scientific journal |
Type of review: | Peer review (publication) |
Title: | Patient satisfaction with the quality of counseling provided by advanced practice nurses specialized in multiple sclerosis : a quantitative analysis |
Authors: | Weilenmann, Melanie Händler-Schuster, Daniela Petry, Heidi Zanolari, Diana Schmid-Mohler, Gabriela Beckmann, Sonja |
et. al: | No |
DOI: | 10.1097/JNN.0000000000000578 |
Published in: | Journal of Neuroscience Nursing |
Volume(Issue): | 53 |
Issue: | 2 |
Page(s): | 99 |
Pages to: | 103 |
Issue Date: | Apr-2021 |
Publisher / Ed. Institution: | Lippincott Williams & Wilkins |
ISSN: | 0888-0395 1945-2810 |
Language: | English |
Subject (DDC): | 610.73: Nursing 616.8: Neurology, diseases of nervous system |
Abstract: | BACKGROUND: The challenges in dealing with multiple sclerosis (MS) have increased considerably in recent years. In addition to neurologists, MS nurse specialists are key to the management of MS patients, but there is a lack of evidence regarding their quality of counseling. METHODS: The data collection took place between October 2018 and March 2019 in the outpatient clinic of a university hospital. The quality of counseling was assessed using the APN-BQ, an instrument that contains 19 items that can be assigned to 4 dimensions. Participants were asked to rate their satisfaction on a scale from 0 to 3. General satisfaction was assessed on a scale from 0 to 100. RESULTS: The participants (n = 110) rated the quality of counseling and their general satisfaction high. The mean (SD) of the structure quality dimension was 2.64 (0.44), and satisfaction with length and frequency of consultations (2.53 [0.63]) scored better than outcome quality (1.99 [0.62]) and process quality (2.13 [0.60]). CONCLUSION: Overall, there was a high rate of satisfaction with the quality of counseling. In addition to the length and frequency of consultations, MS patients particularly appreciated the availability and expertise of MS nurse specialists. |
URI: | https://digitalcollection.zhaw.ch/handle/11475/22166 |
Fulltext version: | Published version |
License (according to publishing contract): | Licence according to publishing contract |
Departement: | School of Health Sciences |
Organisational Unit: | Institute of Nursing (IPF) |
Appears in collections: | Publikationen Gesundheit |
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Weilenmann, M., Händler-Schuster, D., Petry, H., Zanolari, D., Schmid-Mohler, G., & Beckmann, S. (2021). Patient satisfaction with the quality of counseling provided by advanced practice nurses specialized in multiple sclerosis : a quantitative analysis. Journal of Neuroscience Nursing, 53(2), 99–103. https://doi.org/10.1097/JNN.0000000000000578
Weilenmann, M. et al. (2021) ‘Patient satisfaction with the quality of counseling provided by advanced practice nurses specialized in multiple sclerosis : a quantitative analysis’, Journal of Neuroscience Nursing, 53(2), pp. 99–103. Available at: https://doi.org/10.1097/JNN.0000000000000578.
M. Weilenmann, D. Händler-Schuster, H. Petry, D. Zanolari, G. Schmid-Mohler, and S. Beckmann, “Patient satisfaction with the quality of counseling provided by advanced practice nurses specialized in multiple sclerosis : a quantitative analysis,” Journal of Neuroscience Nursing, vol. 53, no. 2, pp. 99–103, Apr. 2021, doi: 10.1097/JNN.0000000000000578.
WEILENMANN, Melanie, Daniela HÄNDLER-SCHUSTER, Heidi PETRY, Diana ZANOLARI, Gabriela SCHMID-MOHLER und Sonja BECKMANN, 2021. Patient satisfaction with the quality of counseling provided by advanced practice nurses specialized in multiple sclerosis : a quantitative analysis. Journal of Neuroscience Nursing. April 2021. Bd. 53, Nr. 2, S. 99–103. DOI 10.1097/JNN.0000000000000578
Weilenmann, Melanie, Daniela Händler-Schuster, Heidi Petry, Diana Zanolari, Gabriela Schmid-Mohler, and Sonja Beckmann. 2021. “Patient Satisfaction with the Quality of Counseling Provided by Advanced Practice Nurses Specialized in Multiple Sclerosis : A Quantitative Analysis.” Journal of Neuroscience Nursing 53 (2): 99–103. https://doi.org/10.1097/JNN.0000000000000578.
Weilenmann, Melanie, et al. “Patient Satisfaction with the Quality of Counseling Provided by Advanced Practice Nurses Specialized in Multiple Sclerosis : A Quantitative Analysis.” Journal of Neuroscience Nursing, vol. 53, no. 2, Apr. 2021, pp. 99–103, https://doi.org/10.1097/JNN.0000000000000578.
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