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Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-22561
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dc.contributor.authorWest, Shaun-
dc.contributor.authorStoll, Oliver-
dc.contributor.authorMeierhofer, Jürg-
dc.contributor.authorZüst, Simon-
dc.date.accessioned2021-05-27T14:16:15Z-
dc.date.available2021-05-27T14:16:15Z-
dc.date.issued2021-
dc.identifier.issn2076-3417de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/22561-
dc.descriptionThis article belongs to the Special Issue Smart Resilient Manufacturing.de_CH
dc.description.abstractThe application of digital twins provides value creation within the fields of operations and service management; existing research around decision-making and value co-creation is limited at this point. Prior studies have provided insights into the benefits of digital twins that combined both data and simulation approaches; however, there remains a managerial gap. The purpose of this paper is to explore this research gap using input from a multiple case study research design from both manufacturing environments and non-manufacturing environments. The authors use ten cases to explore how digital twins support value co-creation through decision-making. The authors were all involved in the development of the ten cases. Individual biases were removed by using the literature to provide the assessment dimensions and allowing a convergence of the results. Drawing on the lessons from the ten cases, this study empirically identified eight managerial issues that need to be considered when developing digital twins to support multi-stakeholder decision-making that leads to value co-creation. The application of digital twins in value co-creation and decision-making is a topic that has developed from practice and is an area where a research gap exists between theory and practice. A cross-case analysis was developed based on the literature and the ten cases (eight industrial and two pilot-scale cases) providing the empirical findings. The findings describe how firms can design, develop, and commercialize digital-twin-enabled value propositions and will initiate future research.de_CH
dc.language.isoende_CH
dc.publisherMDPIde_CH
dc.relation.ispartofApplied Sciencesde_CH
dc.rightshttp://creativecommons.org/licenses/by/4.0/de_CH
dc.subjectBig datade_CH
dc.subjectAction researchde_CH
dc.subjectDecision makingde_CH
dc.subjectValue propositionde_CH
dc.subjectValue co-creationde_CH
dc.subjectDigital twinsde_CH
dc.subject.ddc658.5: Produktionssteuerungde_CH
dc.titleDigital twin providing new opportunities for value co-creation through supporting decision-makingde_CH
dc.typeBeitrag in wissenschaftlicher Zeitschriftde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Engineeringde_CH
zhaw.organisationalunitInstitut für Datenanalyse und Prozessdesign (IDP)de_CH
dc.identifier.doi10.3390/app11093750de_CH
dc.identifier.doi10.21256/zhaw-22561-
zhaw.funding.euNode_CH
zhaw.issue9de_CH
zhaw.originated.zhawYesde_CH
zhaw.pages.start3750de_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.volume11de_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
zhaw.webfeedDatalabde_CH
zhaw.webfeedDIZH Fellowshipde_CH
zhaw.webfeedIndustrie 4.0de_CH
zhaw.webfeedService Engineeringde_CH
zhaw.webfeedSimulation and Optimizationde_CH
zhaw.funding.zhawDigital-Twin-basierte Dienstleistungen zur Unterstützung der Entscheidungsfindung entlang des Produktlebenszyklus von Investitionsgüternde_CH
zhaw.author.additionalNode_CH
zhaw.display.portraitYesde_CH
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West, S., Stoll, O., Meierhofer, J., & Züst, S. (2021). Digital twin providing new opportunities for value co-creation through supporting decision-making. Applied Sciences, 11(9), 3750. https://doi.org/10.3390/app11093750
West, S. et al. (2021) ‘Digital twin providing new opportunities for value co-creation through supporting decision-making’, Applied Sciences, 11(9), p. 3750. Available at: https://doi.org/10.3390/app11093750.
S. West, O. Stoll, J. Meierhofer, and S. Züst, “Digital twin providing new opportunities for value co-creation through supporting decision-making,” Applied Sciences, vol. 11, no. 9, p. 3750, 2021, doi: 10.3390/app11093750.
WEST, Shaun, Oliver STOLL, Jürg MEIERHOFER und Simon ZÜST, 2021. Digital twin providing new opportunities for value co-creation through supporting decision-making. Applied Sciences. 2021. Bd. 11, Nr. 9, S. 3750. DOI 10.3390/app11093750
West, Shaun, Oliver Stoll, Jürg Meierhofer, and Simon Züst. 2021. “Digital Twin Providing New Opportunities for Value Co-Creation through Supporting Decision-Making.” Applied Sciences 11 (9): 3750. https://doi.org/10.3390/app11093750.
West, Shaun, et al. “Digital Twin Providing New Opportunities for Value Co-Creation through Supporting Decision-Making.” Applied Sciences, vol. 11, no. 9, 2021, p. 3750, https://doi.org/10.3390/app11093750.


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