Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-4060
Publication type: Article in scientific journal
Type of review: Peer review (publication)
Title: Caution and compliance in medical encounters : non-interpretation of hedges and phatic tokens
Authors: Albl-Mikasa, Michaela
Glatz, Elisabeth
Hofer, Gertrud
Sleptsova, Marina
DOI: 10.21256/zhaw-4060
Published in: Translation & Interpreting
Volume(Issue): 7
Issue: 3
Page(s): 76
Pages to: 89
Issue Date: 2015
Publisher / Ed. Institution: University of Western Sydney
Publisher / Ed. Institution: Sydney
ISSN: 1836-9324
Language: English
Subjects: Cultural expressions; Hedges; Phatic tokens; Medical interpreting
Subject (DDC): 418.02: Translating and interpreting
Abstract: The paper is based on the Swiss research project ‘Interpreting in Medical Settings: Roles, Requirements and Responsibility’, which was supported by a grant of the Swiss Commission for Technology and Innovation (KTI) and carried out by an interdisciplinary team comprising medical specialists from the University Hospital of Basel (Marina Sleptsova and colleagues) and interpreting studies/applied linguistics researchers from the Zurich University of Applied Sciences (ZHAW) (Gertrud Hofer and colleagues). It explores 12 transcribed video-taped interpreted authentic conversations between German speaking doctors/medical staff and patients of Turkish or Albanian origin. The analysis finds that culture-specific expressions produced by the patients occur rarely and do not pose any interpreting problems. By contrast, phatic tokens and hedges play an important role in medical personnel’s presentation of their interactional, trust building, diagnostic and therapeutic intentions. Although essential elements in communication in that they are geared at building patients’ compliance and establishing doctors’ safeguards, these expressions are rarely or inconsistently rendered by the interpreters. It is argued that, while medical interpreters may have plausible reasons not to render these expressions, they would still need to be made aware of the significance of such pragmatic aspects of communication in training courses and/or pre-encounter briefings. More generally, empirical research – similar to that on questioning style and questioning techniques – should focus more on the exploration of discourse markers, meta-discourse comments and rapport-building expressions of different types of utterance and discourse practices in healthcare interpreting settings.
URI: https://digitalcollection.zhaw.ch/handle/11475/2370
Fulltext version: Published version
License (according to publishing contract): CC BY 4.0: Attribution 4.0 International
Departement: Applied Linguistics
Organisational Unit: Institute of Translation and Interpreting (IUED)
Appears in collections:Publikationen Angewandte Linguistik

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Albl-Mikasa, M., Glatz, E., Hofer, G., & Sleptsova, M. (2015). Caution and compliance in medical encounters : non-interpretation of hedges and phatic tokens. Translation & Interpreting, 7(3), 76–89. https://doi.org/10.21256/zhaw-4060
Albl-Mikasa, M. et al. (2015) ‘Caution and compliance in medical encounters : non-interpretation of hedges and phatic tokens’, Translation & Interpreting, 7(3), pp. 76–89. Available at: https://doi.org/10.21256/zhaw-4060.
M. Albl-Mikasa, E. Glatz, G. Hofer, and M. Sleptsova, “Caution and compliance in medical encounters : non-interpretation of hedges and phatic tokens,” Translation & Interpreting, vol. 7, no. 3, pp. 76–89, 2015, doi: 10.21256/zhaw-4060.
ALBL-MIKASA, Michaela, Elisabeth GLATZ, Gertrud HOFER und Marina SLEPTSOVA, 2015. Caution and compliance in medical encounters : non-interpretation of hedges and phatic tokens. Translation & Interpreting. 2015. Bd. 7, Nr. 3, S. 76–89. DOI 10.21256/zhaw-4060
Albl-Mikasa, Michaela, Elisabeth Glatz, Gertrud Hofer, and Marina Sleptsova. 2015. “Caution and Compliance in Medical Encounters : Non-Interpretation of Hedges and Phatic Tokens.” Translation & Interpreting 7 (3): 76–89. https://doi.org/10.21256/zhaw-4060.
Albl-Mikasa, Michaela, et al. “Caution and Compliance in Medical Encounters : Non-Interpretation of Hedges and Phatic Tokens.” Translation & Interpreting, vol. 7, no. 3, 2015, pp. 76–89, https://doi.org/10.21256/zhaw-4060.


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