Responding to inconsistent performance feedback on multiple goals : the contingency role of decision maker's status in introducing changes

Kostopoulos, Konstantinos; Syrigos, Evangelos; Kuusela, Pasi

doi:10.1016/j.lrp.2022.102269

Publication type:	Article in scientific journal
Type of review:	Peer review (publication)
Title:	Responding to inconsistent performance feedback on multiple goals : the contingency role of decision maker's status in introducing changes
Authors:	Kostopoulos, Konstantinos Syrigos, Evangelos Kuusela, Pasi
et. al:	No
DOI:	10.1016/j.lrp.2022.102269
Published in:	Long Range Planning
Volume(Issue):	56
Issue:	1
Page(s):	102269
Issue Date:	2022
Publisher / Ed. Institution:	Elsevier
ISSN:	0024-6301
Language:	English
Subjects:	Multiple goals; Inconsistent performance feedback; Problemistic search; Self-enhancement; Decision maker's status; Sharing economy
Subject (DDC):	330: Economics
Abstract:	We advance performance feedback theory by showing how decision makers respond to inconsistent performance feedback on multiple goals, and how status shapes these responses for introducing behavioral changes. We argue that inconsistent performance feedback on primary and secondary goals decrease decision makers' propensity to initiate changes, while their high status operates both as a critical asset that motivates solution search for fixing a performance shortfall on a primary goal and as a resource buffer against self-enhancement beliefs when addressing inconsistent feedback on multiple goals. We test our arguments using a dataset of 107,791 Airbnb properties and find support for our hypotheses. We discuss the contributions of our findings to the performance feedback theory.
URI:	https://hdl.handle.net/11370/159fa7dd-aba5-47a8-968c-9430cd651dfd https://digitalcollection.zhaw.ch/handle/11475/26290
Fulltext version:	Published version
License (according to publishing contract):	Licence according to publishing contract
Departement:	School of Management and Law
Organisational Unit:	International Management Institute (IMI)
Appears in collections:	Publikationen School of Management and Law

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Kostopoulos, K., Syrigos, E., & Kuusela, P. (2022). Responding to inconsistent performance feedback on multiple goals : the contingency role of decision maker’s status in introducing changes. Long Range Planning, 56(1), 102269. https://doi.org/10.1016/j.lrp.2022.102269

Kostopoulos, K., Syrigos, E. and Kuusela, P. (2022) ‘Responding to inconsistent performance feedback on multiple goals : the contingency role of decision maker’s status in introducing changes’, Long Range Planning, 56(1), p. 102269. Available at: https://doi.org/10.1016/j.lrp.2022.102269.

K. Kostopoulos, E. Syrigos, and P. Kuusela, “Responding to inconsistent performance feedback on multiple goals : the contingency role of decision maker’s status in introducing changes,” Long Range Planning, vol. 56, no. 1, p. 102269, 2022, doi: 10.1016/j.lrp.2022.102269.

KOSTOPOULOS, Konstantinos, Evangelos SYRIGOS und Pasi KUUSELA, 2022. Responding to inconsistent performance feedback on multiple goals : the contingency role of decision maker’s status in introducing changes. Long Range Planning [online]. 2022. Bd. 56, Nr. 1, S. 102269. DOI 10.1016/j.lrp.2022.102269. Verfügbar unter: https://hdl.handle.net/11370/159fa7dd-aba5-47a8-968c-9430cd651dfd

Kostopoulos, Konstantinos, Evangelos Syrigos, and Pasi Kuusela. 2022. “Responding to Inconsistent Performance Feedback on Multiple Goals : The Contingency Role of Decision Maker’s Status in Introducing Changes.” Long Range Planning 56 (1): 102269. https://doi.org/10.1016/j.lrp.2022.102269.

Kostopoulos, Konstantinos, et al. “Responding to Inconsistent Performance Feedback on Multiple Goals : The Contingency Role of Decision Maker’s Status in Introducing Changes.” Long Range Planning, vol. 56, no. 1, 2022, p. 102269, https://doi.org/10.1016/j.lrp.2022.102269.