Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-29552
Publication type: Conference paper
Type of review: Peer review (publication)
Title: Indoor navigation for personalised shopping : a real-tech feasibility study
Authors: Sakman, Mehmet Cihan
Gkikopoulos, Panagiotis
Martella, Francesco
Villari, Massimo
Spillner, Josef
et. al: No
DOI: 10.5220/0012085100003552
10.21256/zhaw-29552
Proceedings: Proceedings of the 20th International Conference on Smart Business Technologies
Editors of the parent work: Hammoudi, Slimane
Wijnhoven, Fons
van Sinderen, Marten
Page(s): 43
Pages to: 53
Conference details: 20th International Conference on Smart Business Technologies (ICSBT), Rome, Italy, 11-13 July 2023
Issue Date: 11-Jul-2023
Publisher / Ed. Institution: SciTePress
Publisher / Ed. Institution: Setúbal
ISBN: 978-989-758-667-5
ISSN: 2184-772X
Language: English
Subjects: Smart shopping; Product search; Iot; Digital companion
Subject (DDC): 005: Computer programming, programs and data
Abstract: Consumers in brick-and-mortar stores are increasingly expecting a personalised shopping experience and digital assistance in finding the right products. The retail industry has already undergone a shift towards more ubiquitous in-store technology but smart shopping assistance for consumers is notably absent. Whether physical product search, localisation and navigation could work with contemporary technology is an open question. In an applied research setting conducted on behalf of a retail technology provider, we have analysed the feasibility of introducing a smart shopping workflow based on product search and indoor navigation. In this paper we provide our findings with key contributions in workflow design, mobile application design, and technology fitting concerning localisation and notification of customers.
URI: https://digitalcollection.zhaw.ch/handle/11475/29552
Related research data: https://doi.org/10.5281/zenodo.7859411
Fulltext version: Accepted version
License (according to publishing contract): CC BY-NC-ND 4.0: Attribution - Non commercial - No derivatives 4.0 International
Departement: School of Engineering
Organisational Unit: Institute of Computer Science (InIT)
Published as part of the ZHAW project: Innenraumnavigation für personalisiertes Einkaufen
Appears in collections:Publikationen School of Engineering

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Sakman, M. C., Gkikopoulos, P., Martella, F., Villari, M., & Spillner, J. (2023). Indoor navigation for personalised shopping : a real-tech feasibility study [Conference paper]. In S. Hammoudi, F. Wijnhoven, & M. van Sinderen (Eds.), Proceedings of the 20th International Conference on Smart Business Technologies (pp. 43–53). SciTePress. https://doi.org/10.5220/0012085100003552
Sakman, M.C. et al. (2023) ‘Indoor navigation for personalised shopping : a real-tech feasibility study’, in S. Hammoudi, F. Wijnhoven, and M. van Sinderen (eds) Proceedings of the 20th International Conference on Smart Business Technologies. Setúbal: SciTePress, pp. 43–53. Available at: https://doi.org/10.5220/0012085100003552.
M. C. Sakman, P. Gkikopoulos, F. Martella, M. Villari, and J. Spillner, “Indoor navigation for personalised shopping : a real-tech feasibility study,” in Proceedings of the 20th International Conference on Smart Business Technologies, Jul. 2023, pp. 43–53. doi: 10.5220/0012085100003552.
SAKMAN, Mehmet Cihan, Panagiotis GKIKOPOULOS, Francesco MARTELLA, Massimo VILLARI und Josef SPILLNER, 2023. Indoor navigation for personalised shopping : a real-tech feasibility study. In: Slimane HAMMOUDI, Fons WIJNHOVEN und Marten VAN SINDEREN (Hrsg.), Proceedings of the 20th International Conference on Smart Business Technologies. Conference paper. Setúbal: SciTePress. 11 Juli 2023. S. 43–53. ISBN 978-989-758-667-5
Sakman, Mehmet Cihan, Panagiotis Gkikopoulos, Francesco Martella, Massimo Villari, and Josef Spillner. 2023. “Indoor Navigation for Personalised Shopping : A Real-Tech Feasibility Study.” Conference paper. In Proceedings of the 20th International Conference on Smart Business Technologies, edited by Slimane Hammoudi, Fons Wijnhoven, and Marten van Sinderen, 43–53. Setúbal: SciTePress. https://doi.org/10.5220/0012085100003552.
Sakman, Mehmet Cihan, et al. “Indoor Navigation for Personalised Shopping : A Real-Tech Feasibility Study.” Proceedings of the 20th International Conference on Smart Business Technologies, edited by Slimane Hammoudi et al., SciTePress, 2023, pp. 43–53, https://doi.org/10.5220/0012085100003552.


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