Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-30548
Publication type: Conference paper
Type of review: Peer review (publication)
Title: Re-thinking decision-making in cybersecurity : leveraging cognitive heuristics in situations of uncertainty
Authors: Schaltegger, Thierry
Ambuehl, Benjamin
Ackermann, Kurt Alexander
Ebert, Nico
et. al: No
DOI: 10.21256/zhaw-30548
Proceedings: Proceedings of the 57th Hawaii International Conference on System Sciences
Page(s): 4734
Pages to: 4743
Conference details: 57th Hawaii International Conference on System Sciences (HICSS), Honolulu, USA, 3-6 January 2024
Issue Date: 3-Jan-2024
Publisher / Ed. Institution: University of Hawaiʻi at Mānoa
ISBN: 978-0-9981331-7-1
Language: English
Subjects: Cognitive heuristics; Cybersecurity decision-making; Ecological rationality; Intuition; Uncertainty
Subject (DDC): 005: Computer programming, programs and data
150: Psychology
Abstract: The prevailing consensus in cybersecurity is that individuals’ insecure behavior due to inadequate decision-making is a primary source of cyber incidents. The conclusion of this assumption is to enforce desired behavior via extensive security policies and suppress individuals’ intuitions or rules of thumb (cognitive heuristics) when dealing with critical situations. This position paper aims to change the way we look at these cognitive heuristics in cybersecurity. We argue that heuristics can be particularly useful in uncertain environments such as cybersecurity. Based on successful examples from other domains, we propose that heuristic decision-making should also be used to combat cyber threats. Lastly, we give an outlook on where such heuristics could be beneficial in cybersecurity (e.g., phishing detection or incident response) and how they can be found or created.
URI: https://digitalcollection.zhaw.ch/handle/11475/30548
Fulltext version: Published version
License (according to publishing contract): CC BY-NC-ND 4.0: Attribution - Non commercial - No derivatives 4.0 International
Departement: School of Management and Law
Organisational Unit: Institute of Business Information Technology (IWI)
Appears in collections:Publikationen School of Management and Law

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Schaltegger, T., Ambuehl, B., Ackermann, K. A., & Ebert, N. (2024). Re-thinking decision-making in cybersecurity : leveraging cognitive heuristics in situations of uncertainty [Conference paper]. Proceedings of the 57th Hawaii International Conference on System Sciences, 4734–4743. https://doi.org/10.21256/zhaw-30548
Schaltegger, T. et al. (2024) ‘Re-thinking decision-making in cybersecurity : leveraging cognitive heuristics in situations of uncertainty’, in Proceedings of the 57th Hawaii International Conference on System Sciences. University of Hawaiʻi at Mānoa, pp. 4734–4743. Available at: https://doi.org/10.21256/zhaw-30548.
T. Schaltegger, B. Ambuehl, K. A. Ackermann, and N. Ebert, “Re-thinking decision-making in cybersecurity : leveraging cognitive heuristics in situations of uncertainty,” in Proceedings of the 57th Hawaii International Conference on System Sciences, Jan. 2024, pp. 4734–4743. doi: 10.21256/zhaw-30548.
SCHALTEGGER, Thierry, Benjamin AMBUEHL, Kurt Alexander ACKERMANN und Nico EBERT, 2024. Re-thinking decision-making in cybersecurity : leveraging cognitive heuristics in situations of uncertainty. In: Proceedings of the 57th Hawaii International Conference on System Sciences. Conference paper. University of Hawaiʻi at Mānoa. 3 Januar 2024. S. 4734–4743. ISBN 978-0-9981331-7-1
Schaltegger, Thierry, Benjamin Ambuehl, Kurt Alexander Ackermann, and Nico Ebert. 2024. “Re-Thinking Decision-Making in Cybersecurity : Leveraging Cognitive Heuristics in Situations of Uncertainty.” Conference paper. In Proceedings of the 57th Hawaii International Conference on System Sciences, 4734–43. University of Hawaiʻi at Mānoa. https://doi.org/10.21256/zhaw-30548.
Schaltegger, Thierry, et al. “Re-Thinking Decision-Making in Cybersecurity : Leveraging Cognitive Heuristics in Situations of Uncertainty.” Proceedings of the 57th Hawaii International Conference on System Sciences, University of Hawaiʻi at Mānoa, 2024, pp. 4734–43, https://doi.org/10.21256/zhaw-30548.


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