The concept of shadow price to monetarize the intangible value of expertise

Fragniere, Emmanuel; Heitz, Christoph; Moresino, Franceso

doi:10.21256/zhaw-1898

Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-1898

Publication type:	Conference paper
Type of review:	Peer review (abstract)
Title:	The concept of shadow price to monetarize the intangible value of expertise
Authors:	Fragniere, Emmanuel Heitz, Christoph Moresino, Franceso
DOI:	10.21256/zhaw-1898 10.1109/SOLI.2008.4686331
Proceedings:	Proceedings of 2008 IEEE International conference on service operations and logistics, and informatics IEEE/SOLI-2008
Page(s):	1736
Pages to:	1741
Conference details:	2008 IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI), Beijing, 12-15 October 2008
Issue Date:	2008
Publisher / Ed. Institution:	IEEE
Publisher / Ed. Institution:	Piscataway
ISBN:	978-1-4244-2013-1
Language:	English
Subjects:	Service science; Shadow price; Intangibility engineering; Perceived value; Service design
Subject (DDC):	658.8: Marketing management
Abstract:	The pricing of knowledge based services should be based on the three following components: the cost structure, the competition and the perceived value by the client. Practically, it is mainly based on the cost structure which does not account for the real value provided to the client. Based on an integrated optimization model combining an aggregate planning model with a share of choice model, we produce implicit values of expertise. Preliminary results will be presented about a travel agency.
URI:	https://digitalcollection.zhaw.ch/handle/11475/4400
Fulltext version:	Published version
License (according to publishing contract):	Licence according to publishing contract
Departement:	School of Engineering
Organisational Unit:	Institute of Data Analysis and Process Design (IDP)
Appears in collections:	Publikationen School of Engineering

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Fragniere, E., Heitz, C., & Moresino, F. (2008). The concept of shadow price to monetarize the intangible value of expertise [Conference paper]. Proceedings of 2008 IEEE International Conference on Service Operations and Logistics, and Informatics IEEE/SOLI-2008, 1736–1741. https://doi.org/10.21256/zhaw-1898

Fragniere, E., Heitz, C. and Moresino, F. (2008) ‘The concept of shadow price to monetarize the intangible value of expertise’, in Proceedings of 2008 IEEE International conference on service operations and logistics, and informatics IEEE/SOLI-2008. Piscataway: IEEE, pp. 1736–1741. Available at: https://doi.org/10.21256/zhaw-1898.

E. Fragniere, C. Heitz, and F. Moresino, “The concept of shadow price to monetarize the intangible value of expertise,” in Proceedings of 2008 IEEE International conference on service operations and logistics, and informatics IEEE/SOLI-2008, 2008, pp. 1736–1741. doi: 10.21256/zhaw-1898.

FRAGNIERE, Emmanuel, Christoph HEITZ und Franceso MORESINO, 2008. The concept of shadow price to monetarize the intangible value of expertise. In: Proceedings of 2008 IEEE International conference on service operations and logistics, and informatics IEEE/SOLI-2008. Conference paper. Piscataway: IEEE. 2008. S. 1736–1741. ISBN 978-1-4244-2013-1

Fragniere, Emmanuel, Christoph Heitz, and Franceso Moresino. 2008. “The Concept of Shadow Price to Monetarize the Intangible Value of Expertise.” Conference paper. In Proceedings of 2008 IEEE International Conference on Service Operations and Logistics, and Informatics IEEE/SOLI-2008, 1736–41. Piscataway: IEEE. https://doi.org/10.21256/zhaw-1898.

Fragniere, Emmanuel, et al. “The Concept of Shadow Price to Monetarize the Intangible Value of Expertise.” Proceedings of 2008 IEEE International Conference on Service Operations and Logistics, and Informatics IEEE/SOLI-2008, IEEE, 2008, pp. 1736–41, https://doi.org/10.21256/zhaw-1898.