Publication type: Conference other
Type of review: Not specified
Title: Maximizing service productivity through task routing rules
Authors: Ryder, Geoff
Heitz, Christoph
Ross, Kevin
Conference details: INFORMS Annual Meeting 2008, The Institute for Operations Research and the Management Sciences, Washington, USA, 11-14 October 2008
Issue Date: 2008
Language: English
Subjects: Service science
Subject (DDC): 338: Production
URI: https://digitalcollection.zhaw.ch/handle/11475/4688
Fulltext version: Published version
License (according to publishing contract): Licence according to publishing contract
Departement: School of Engineering
Organisational Unit: Institute of Data Analysis and Process Design (IDP)
Appears in collections:Publikationen School of Engineering

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Ryder, G., Heitz, C., & Ross, K. (2008). Maximizing service productivity through task routing rules. INFORMS Annual Meeting 2008, the Institute for Operations Research and the Management Sciences, Washington, USA, 11-14 October 2008.
Ryder, G., Heitz, C. and Ross, K. (2008) ‘Maximizing service productivity through task routing rules’, in INFORMS Annual Meeting 2008, The Institute for Operations Research and the Management Sciences, Washington, USA, 11-14 October 2008.
G. Ryder, C. Heitz, and K. Ross, “Maximizing service productivity through task routing rules,” in INFORMS Annual Meeting 2008, The Institute for Operations Research and the Management Sciences, Washington, USA, 11-14 October 2008, 2008.
RYDER, Geoff, Christoph HEITZ und Kevin ROSS, 2008. Maximizing service productivity through task routing rules. In: INFORMS Annual Meeting 2008, The Institute for Operations Research and the Management Sciences, Washington, USA, 11-14 October 2008. Conference presentation. 2008
Ryder, Geoff, Christoph Heitz, and Kevin Ross. 2008. “Maximizing Service Productivity through Task Routing Rules.” Conference presentation. In INFORMS Annual Meeting 2008, the Institute for Operations Research and the Management Sciences, Washington, USA, 11-14 October 2008.
Ryder, Geoff, et al. “Maximizing Service Productivity through Task Routing Rules.” INFORMS Annual Meeting 2008, the Institute for Operations Research and the Management Sciences, Washington, USA, 11-14 October 2008, 2008.


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