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Issue Date
Title
Involved Person(s)
2023
Customer experiences for senior guests : challenges and opportunities for the hospitality industry
Schäfer, Wolfgang
;
Simonis, Lisanne
3-Sep-2020
Wie die Speisekarte den Kauf steuert
Coray, Giacun Alexander
;
Müller, Steffen
;
Heim, Nina
28-May-2020
In der Schweiz fühlt sich der Gast sicher
Müller, Steffen
;
Heim, Nina
2019
Balancing tradition and innovation : assessment of new luxury hospitality business models and their implications on 5-star hotels in Switzerland
Fernandes, Luca
;
Duma, Fabio
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Heim, Nina
2
Müller, Steffen
1
Coray, Giacun Alexander
1
Duma, Fabio
1
Fernandes, Luca
1
Simonis, Lisanne
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2020
1
2019
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2023
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